It keeps saying I must update.but everything is fine

Discus and support It keeps saying I must update.but everything is fine in XBoX Rewards & Social to solve the problem; Trying to get my points but it is saying I must update billing but is ok 937283eb-32f9-4495-a9df-8bb408e58d2f Discussion in 'XBoX Rewards & Social' started by alky34, Dec 1, 2016.

  1. alky34
    alky34 Guest

    It keeps saying I must update.but everything is fine


    Trying to get my points but it is saying I must update billing but is ok

    :)
     
    alky34, Dec 1, 2016
    #1
  2. BADx BIZ ZEUS
    BADx BIZ ZEUS Guest
    my netflix app stopped working.

    Netflix app is not working. it keeps saying i need to connect to xbox live. but i am connected. everything else is working fine
     
    BADx BIZ ZEUS, Dec 1, 2016
    #2
  3. Angusteen08
    Angusteen08 Guest
    Update not working

    I have tried everything to get it working my console is up to date my internet is working fine yet it is just stuck on 3% and it keeps saying installation stoped HELP
     
    Angusteen08, Dec 1, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    It keeps saying I must update.but everything is fine

    Hello alky34,

    After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
    communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Dec 1, 2016
    #4
  5. XBLRewards8 Win User

    It keeps saying I must update.but everything is fine

    Hello alky34,

    After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
    communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  6. GMAN990 Win User

    Connection test says everythings fine, but it's not.

    Hi have you tried changing your wireless channel?
  7. Mister Fitzer Win User

    Connection test says everythings fine, but it's not.

    Hey mate, could you please take a few minutes to answer the questions in bold
    here    ? The more info we have, the better support we'll be able to provide. Thanks!
  8. TehSolarbear Win User

    Connection test says everythings fine, but it's not.

    What Country/State/Province do you live in? Utah, USA

    Modem brand & model number: Cisco 2100

    Router brand & model number: Belkin F5D7234-4 V5

    Network Connection Type: Wireless

    If Wireless, what type of encryption are you using? WEP

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Internal

    Things you have tried:

    Is UPnP Enabled? Unknown

    Is NAT Type Open? Yes

    Any Error Codes you encounter: None

    What type of internet do you have? Cable

    Who is your ISP(Internet Service Provider)? Xfinity/Comcast (whatever it is)

    After you run "Test Xbox LIVE connection" and click on "More info", what is the exact message shown on screen?

    None, just when I hit "Y" for the status it gives me that error message
  9. adzphill Win User

    Xbox Live dropping out every ~40mins, please help.

    no, not that i know of. i always thought it was an ISP issue. but they keep saying everything is "fine"
Thema:

It keeps saying I must update.but everything is fine

Loading...

  1. It keeps saying I must update.but everything is fine - Similar Threads - keeps saying must

  2. I can't set up my xbox one console on the app it keeps saying no device found

    in XboX Insiders
    I can't set up my xbox one console on the app it keeps saying no device found: Help submitted by /u/Ok-District-9998 [link] [comments]

  3. Everytime I try to log in it keep saying use code or controller an it does nothing I can’t...

    in XBoX on Consoles
    Everytime I try to log in it keep saying use code or controller an it does nothing I can’t...: Everytime I try to log in it keep saying use code or controller an it does nothing I can’t log in my account to play my game ***Outlook / Web / Outlook.com / Account management, security, and...

  4. My PS5 keeps saying realms couldn't load with Minecraft. Why is that?

    in XBoX Games and Apps
    My PS5 keeps saying realms couldn't load with Minecraft. Why is that?: My PS5 keeps saying realms couldn't load with Minecraft. Why is that? I have cleared cash, rebuilt database, checked wifi, uninstalled and reinstalled the game. What else do I do?...

  5. So I put in my password again and again and it keeps saying something went wrong please try...

    in XBoX Accessibility
    So I put in my password again and again and it keeps saying something went wrong please try...: My Xbox, when i try to put in my password which i do but then it says something went wrong please try again later 454c4f6e-b9e0-4bde-b360-50eefd45f5dc

  6. why does it keep saying i am logged in on another device code 9005 but i am not

    in XBoX Accessibility
    why does it keep saying i am logged in on another device code 9005 but i am not: been playing piece of cakes but now its saying i am logged in on another device and wont log in 901dbff3-72ce-4fc7-a7b9-785d7470fa83

  7. Every time I sign in to my Netideo switch it doesn't work it keeps saying try again later...

    in XBoX Accessibility
    Every time I sign in to my Netideo switch it doesn't work it keeps saying try again later...: Every time I sign in to my Microsoft account on minecraft on my Netideo switch and it doesn't work it keeps saying try again later what should I do ? b80faaab-9a0d-40cf-8c3d-a785b97bee6e

  8. Why do the login screen thing keep saying that the code is expired

    in XBoX Accessibility
    Why do the login screen thing keep saying that the code is expired: Every single time I try to sign in and I get that screen with he code it always expires after like 1 minute and I hate it so much and I can buy anything and customize my Xbox...

  9. Why xbox keeps saying I'm out of space for saved data but I have 130 gigabytes left

    in XBoX on Consoles
    Why xbox keeps saying I'm out of space for saved data but I have 130 gigabytes left: I've tried completely reseting it and that only made the problem go away for a bit and now it's back. I have 129.4 gb free on my internal storage with 753.5 gf free on my Seagate Game Drive. What...

  10. Why can’t I play left 4 dead 2 ? It keeps saying “ you must be signed in to a gamer profile...

    in XBoX Games and Apps
    Why can’t I play left 4 dead 2 ? It keeps saying “ you must be signed in to a gamer profile...: I’ve done power cycle my Xbox one , redownloaded my profile. It’s done this before but I didn’t even know how to fix it then , it just started working again after I gave up . If anyone knows...