it keeps on freezing when i try to delete a character from my uploads and it also keeps on...

Hi jasper martinez,

Greetings!

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We’d like to know more about it in details so that we can provide a more accurate resolution for you.

• What troubleshooting steps have you done?
  
• Was this working before?
  
• Recent activity or changes made before the issue appeared?
  

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.



Game freezes or stops responding on a Windows device | Xbox Support

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Hi jasper martinez,

We are glad to know that everything is working now.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

I got it working now but thank you

did not work, I did all the steps and it still freezes, the issue seems to be connected to the character settings file, If I delete everything like worlds, settings etc and only have the character settings file left (which is the one I want to keep) if I
keep that file it freezes, if I move it to the cloud and choose cloud it freezes, if I keep it on the hardrive but choose use cloud when game starts up the game runs fine, its only when I point it the location which has my character settings does it freeze,
but the character settings file is what I want it has all my stuff

Okay so since i only played about ten minutes on that character, before i take the time to unistall and reinstall, i deleted the cloud save on my cbox and the server and my character. Now i went to create a new game and was able to load past the point
i freeze at everytime. I will keep updating as to how it performs.