It has stopped showing me as Premium User

Discus and support It has stopped showing me as Premium User in XBoX Games and Apps to solve the problem; Several months ago I upgraded to the Premium Edition. It shows that I'm playing the Premium Edition and when it syncs the data I'm logged in with my... Discussion in 'XBoX Games and Apps' started by SleepWalker629, Nov 20, 2017.

  1. It has stopped showing me as Premium User


    Several months ago I upgraded to the Premium Edition. It shows that I'm playing the Premium Edition and when it syncs the data I'm logged in with my User name and the Avatar. But a couple weeks ago, when I play in an event like the the one active today "World
    Tour", it stopped showing me in the standings as a Premium User. Other premium features still work, like in the Daily Challanges it gives me the Premium User coins. The problem seems to be only with Events. How do I correct this?

    :)
     
    SleepWalker629, Nov 20, 2017
    #1
  2. Premium only DXP Weekend?

    [quote user="Luca the Dead"]

    [quote user="Zehq"]

    Premium players have... it's called the Close Quarters map pack.

    [/quote]

    and its weapons. Love owning people with the new weapons.

    [/quote]

    I love how DICE/EA basically have us advertising their DLC for free.

    Someone without Premium sees the stuff we get and they buy it because it looks cool when they see them in action.

    New Guns === "Omg that guy has them. I totally want that! How do I get? DLC you say? Thanks Premium Member for showing me what I could get if I bought the DLC that you are showing me."

    Nice one DICE/EA.
     
    A Proud Gay Man, Nov 20, 2017
    #2
  3. Premium status not working on Windows 10?

    The same thing is happening to me! My new "Premium" status just stopped showing this morning and nothing I have done, including logging out and logging back in or uninstalling and re-installing the game has changed or helped the matter. It hasn't even been
    a week yet and I am already seeing those oh-so-annoying ads. Please advise if anyone has a solution for this...mess.
     
    DroopyPegasus87, Nov 20, 2017
    #3
  4. It has stopped showing me as Premium User

    After waiting for 6 days, on what I was told via phone support would take 24 to 48 hours, and not receiving a reply, I called again. Getting to speak to a person is very difficult and time consuming. It seems that after going through
    all the menu options I always end up connected to the wrong department to get get help. I have been sent links to my smart phone, given phone numbers to call and received call backs. All have the same end result, a referral to another department or phone number.
    Nobody will take ownership of my issue and help me get it resolved. When this year is up I will cancel my subscription. The Premium Edition was a luxury I afforded myself in my retirement. I guess I'll be going back to the standard edition that contains the ads and
    turn my sound turned off. I'm truly disappointed with Microsoft's lack of concern to fix their problem. There are a couple of Premium features that did work that I'll live without.
     
    SleepWalker629, Nov 26, 2017
    #4
  5. SleepWalker629 Win User

    It has stopped showing me as Premium User

    After waiting for 6 days, on what I was told via phone support would take 24 to 48 hours, and not receiving a reply, I called again. Getting to speak to a person is very difficult and time consuming. It seems that after going through
    all the menu options I always end up connected to the wrong department to get get help. I have been sent links to my smart phone, given phone numbers to call and received call backs. All have the same end result, a referral to another department or phone number.
    Nobody will take ownership of my issue and help me get it resolved. When this year is up I will cancel my subscription. The Premium Edition was a luxury I afforded myself in my retirement. I guess I'll be going back to the standard edition that contains the ads and
    turn my sound turned off. I'm truly disappointed with Microsoft's lack of concern to fix their problem. There are a couple of Premium features that did work that I'll live without.
  6. Tomáš Sýkora Win User

    Why is it saying that Forza Horizon 5 is 400 GB?

    Hallo, a want to ask, i am just downloading the game premium edition and it is showing me to download 390GB, I want to ask if I should let it download or stop it or what
  7. A Proud Gay Man Win User

    Premium only DXP Weekend?

    [quote user="Luca the Dead"]

    [quote user="Zehq"]

    Premium players have... it's called the Close Quarters map pack.

    [/quote]

    and its weapons. Love owning people with the new weapons.

    [/quote]

    I love how DICE/EA basically have us advertising their DLC for free.

    Someone without Premium sees the stuff we get and they buy it because it looks cool when they see them in action.

    New Guns === "Omg that guy has them. I totally want that! How do I get? DLC you say? Thanks Premium Member for showing me what I could get if I bought the DLC that you are showing me."

    Nice one DICE/EA.
  8. DroopyPegasus87 Win User

    Premium status not working on Windows 10?

    The same thing is happening to me! My new "Premium" status just stopped showing this morning and nothing I have done, including logging out and logging back in or uninstalling and re-installing the game has changed or helped the matter. It hasn't even been
    a week yet and I am already seeing those oh-so-annoying ads. Please advise if anyone has a solution for this...mess.
  9. ChiefJoboo Win User

    premium user

    Which service is this? An app or what?

    If this is ads on the xbox dashboard, those ads are there for even xbox live subscribers.
Thema:

It has stopped showing me as Premium User

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