It has been one month since i purchased and redeemed my GoW4 game and have yet to receive the ...

Discus and support It has been one month since i purchased and redeemed my GoW4 game and have yet to receive the ... in XBoX Sales and Promo to solve the problem; I purchased and redeemed the code for GoW4 the day the special edition console came out which i believe is the 7th of October, today is the 6th of... Discussion in 'XBoX Sales and Promo' started by VolkeKaine, Nov 6, 2016.

  1. VolkeKaine
    VolkeKaine Guest

    It has been one month since i purchased and redeemed my GoW4 game and have yet to receive the ...


    I purchased and redeemed the code for GoW4 the day the special edition console came out which i believe is the 7th of October, today is the 6th of November and i still have yet to receive the codes for the previous games. I know they are to be released in
    waves but the promotion page also states that i should receive them within one month of redemption of my game code. Whats going on?

    :)
     
    VolkeKaine, Nov 6, 2016
    #1
  2. Clockwork7865
    Clockwork7865 Guest
    Where are my gears collection codes

    I purchased and redeemed gears of war 4 and was told I would receive codes for the previous gears games within a month. It has been a month since my redemption and no codes. This is very disappointing and should not take the time it is taking. This was an
    incentive for me to purchase so I would like to receive my codes.
     
    Clockwork7865, Nov 6, 2016
    #2
  3. VolkeKaine
    VolkeKaine Guest
    Missing download codes for Gears of war 1 2 3 and judgement.

    I purchased the gears of war limited edition console that came with GoW4 but it's been nearly a month and I have yet to receive the promotion codes for gears of war 1 2 3 and Judgement. Help?
     
    VolkeKaine, Nov 6, 2016
    #3
  4. ngocphi
    ngocphi Guest

    It has been one month since i purchased and redeemed my GoW4 game and have yet to receive the ...

    tommorrow would be one month and there are additional conditions

    The redeeming account has to be an adult and not in Japan or china

    Also the next wave is tommorrow

    Its usually done 2x a week I got mine on a Friday some got them on Mondays you are just going to have to wait

    If it isn't the ultimate edition then you have to wait up to Nov 11th
     
    ngocphi, Nov 6, 2016
    #4
  5. Mister Mascot
    Mister Mascot Guest
    Hey there VolkeKaine,

    Thanks for reaching out, the proper teams are looking into this situation and we'll reach back out on this thread as soon as we have some more information to share.

    Thanks!
     
    Mister Mascot, Nov 9, 2016
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Hey there, thanks again for your patience! It looks like the codes were sent out today, please keep an eye on your Xbox Live Messages for the codes! If you have any issues redeeming
    them you can try Prepaid Code Troubleshooting or redeem the code on xbox.com HERE. If you're still running into issues redeeming
    the codes, you're going to want to get in touch with our Chat and Phone teams for additional assistance. Contact Us



    Thanks again and enjoy!
     
    Mister Mascot, Nov 3, 2018
    #6
  7. Mister Mascot Win User

    It has been one month since i purchased and redeemed my GoW4 game and have yet to receive the codes.

    Hey there, thanks again for your patience! It looks like the codes were sent out today, please keep an eye on your Xbox Live Messages for the codes! If you have any issues redeeming
    them you can try Prepaid Code Troubleshooting or redeem the code on xbox.com HERE. If you're still running into issues redeeming
    the codes, you're going to want to get in touch with our Chat and Phone teams for additional assistance. Contact Us



    Thanks again and enjoy!
  8. Mister Mascot Win User

    It has been one month since i purchased and redeemed my GoW4 game and have yet to receive the codes.

    Hey there VolkeKaine,

    Thanks for reaching out, the proper teams are looking into this situation and we'll reach back out on this thread as soon as we have some more information to share.

    Thanks!
  9. ngocphi Win User

    It has been one month since i purchased and redeemed my GoW4 game and have yet to receive the codes.

    tommorrow would be one month and there are additional conditions

    The redeeming account has to be an adult and not in Japan or china

    Also the next wave is tommorrow

    Its usually done 2x a week I got mine on a Friday some got them on Mondays you are just going to have to wait

    If it isn't the ultimate edition then you have to wait up to Nov 11th
  10. JohnLongAZ Win User

    Gears of war 4 didn't get my Gears of war collection Codes

    I got the Xbox One S GoW4 bundle myself, but I got the codes like 3-5 business days after registering/redeeming my GoW4 code. They showed up in my Xbox msg system on my pc... not sure how it would show up on xbox I then redeemed them from my pc not the xbox
    as I don't use the xbox it's something I got for my family (kids & wife). But I'm sure you can redeem via the xbox as well. If you did redeem the GoW4 game I'd think you should have received the codes, they aren't emailed they just show up in the msg'ing
    center thingy.
    I'm still waiting myself. My concern is that the promo ends on the 31st and I got my 1s for xmas and installed the game that day. Still no codes and I have checked the message center daily, as well as email for my live account. Nothing yet.
  11. Wolverine690 Win User

    Gears of war 4 didn't get my Gears of war collection Codes

    I got the Xbox One S GoW4 bundle myself, but I got the codes like 3-5 business days after registering/redeeming my GoW4 code. They showed up in my Xbox msg system on my pc... not sure how it would show up on xbox I then redeemed them from my pc not the xbox
    as I don't use the xbox it's something I got for my family (kids & wife). But I'm sure you can redeem via the xbox as well. If you did redeem the GoW4 game I'd think you should have received the codes, they aren't emailed they just show up in the msg'ing
    center thingy.
Thema:

It has been one month since i purchased and redeemed my GoW4 game and have yet to receive the ...

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