issues with xbox app and ea play app on pc

purchasing ea play on pc is through ea app or via steam, if you have ultimate gamepass on xbox then you get access to ea play on the ea app on pc if the accounts are linked.

if you only have ea play on xbox then you need a separate sub for ea play with the ea app or steam.

Hi AltamashMasood, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

It may mean that your Xbox profile is linked to a different EA account. Kindly check and validate by reaching out to EA support. https://help.ea.com/en/contact-us/

For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...

did you purchase gamepass or ea play only, if ea play sub only then that is via console only if purchased through the store. as ea play on the xbox app PC is provided via gamepass subs.

one of the reasons i got ea play through steam as it is fully integrated and supports achievements which the xbox app on pc does not.

Hello Farc3,

Thank you for contacting the Xbox Forums! I am sorry to hear that you are struggling with accessing EA Games through the Xbox App.

I was unable to reproduce your issue, so I have escalated this post.

The steps that I took to reproduce this problem were as follows:

1. Uninstalled my current EA App and all EA content from my computer
   
2. Opened the Xbox App on my PC and confirmed I was signed into the correct account
   
3. Searched for an EA game, like "Battlefield" in the search bar at the top
   
4. Clicked the link "Searching for an EA game? Click here to view EA Play games in PC Game Pass"
   
5. Installed EA App from this page
   
6. When app was installed, I clicked "Explore the EA App"
   
7. Within the EA App, I was able to search and download any EA Game
   

Hi,

I think it's EA's own EA Play App. It's all a little confusing at the moment. EA Origin still exists with its own app, but this is going to be changed to EA Play sometime soon. EA's PC subscription service via Steam is already called 'EA Play'.

For Ultimate or PC Game Pass subscribers, EA play PC will be coming in December.