Issues with verification to redeem reward points

AgedMink · Feb 22, 2018

I am trying to redeem my rewards points and am having issues with the verification portion. My phone number is my google voice number that goes to my cell phone. I talked to the support chat and the reference number is 1416461798. I was told that there was
something that needed to be done to fix the issue please help me. my email is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

:)

MeridianWolf · Feb 22, 2018

microsoft rewards phone verification

just wondering; why does microsoft/bing rewards need a phone verification when i try to redeem my points?

wouldn't an email suffice?.. i'm really baffled why you want to know my phone number so bad.

i'd cash in a lot more points on the simple little stuff, if i didn't have to do this stupid procedure.

WalterSalvatore · Feb 22, 2018

Join Bing Rewards for (free) Microsoft Points!

FYI, do NOT redeem your Bing reward points for Microsoft Points until you are ready to use them. MS points purchased with Bing points will expire, and the count down timer starts the date you redeem them. Build up your Bing rewards, and redeem them shortly
before you intend to use them.

XBLRewards3 · Feb 22, 2018

Hi AgedMink. You are not a member of the Rewards program, therefore have no Rewards Credits pending to be deposited to your Microsoft account. If you are trying to redeem a gift card, you'll need to reach back out to Xbox Support, or if you are trying to
redeem Microsoft Rewards Points, you'll need to contact their support.

XBLRewards3

Hi AgedMink. You are not a member of the Rewards program, therefore have no Rewards Credits pending to be deposited to your Microsoft account. If you are trying to redeem a gift card, you'll need to reach back out to Xbox Support, or if you are trying to
redeem Microsoft Rewards Points, you'll need to contact their support.

JosefLBohorquez

Nope, is a requirement
You need to receive a verification code before redeeming a reward

SHUBHAM_DEBNATH

I believe the financial details are just for verification purposes, it will not charge if you redeem the reward only.

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues redeeming your rewards points in getting Robux gift card.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please clear your system cache before trying to redeem your rewards points.

And you can also use a different browser or an in private browser such as incognito and see if it works in there.

If incase that it won't enable you to click on the redeem reward, kindly use a different device can be a different PC or phone.

Hoping that this will help you out in redeeming your rewards points successfully.

Thank you for your cooperation.

Janet_C

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

I understand you're having trouble redeeming your Microsoft Rewards points.

Have you already redeemed the 25-digit code you should have received via email after redeeming your Rewards points?

I will be attentive to your response.

Best regards.

Issues with verification to redeem reward points