issues with the new minecraft sign in

Hi Hudson, thanks for the extra information
Let’s try to isolate the issue a bit more

A. Open task manager > select the startup tab > disable all the programs listed there temporarily
Restart the PC and try again

B. Do a clean boot in your PC and try again
https://support.microsoft.com/en-us/topic/how-t...

C. Create a new local administrator user in your PC and try from there
https://support.microsoft.com/en-us/windows/cre...

If maybe that doesn’t work try this:

Press Windows + X, then click on Windows Powershell (Administrator)

Then type or copy/paste this command and press enter:

Get-appxpackage Microsoft.XboxIdentityProvider | Remove-AppxPackage

Restart your PC and install the recently deleted app:

https://apps.microsoft.com/store/detail/xbox-id...

Finally go to Windows Settings > Apps and Features > Xbox app > Reset and Repair, then restart your PC and give it a new try.

If the issue persist try these tutorials:

https://support.microsoft.com/en-us/windows/fix...

https://support.microsoft.com/en-us/account-bil...

Or try this (RainingRoses response):

"Try the following options for Windows 10/11:
1. Go to Credential Manager (https://support.microsoft.com/windows/accessing...) > Windows Credentials (not the Web option), select XblGrts|DeviceKey and remove.

2. Go to Settings > Accounts > Email & accounts. Select your account with the issue and verify that the ‘Apps need to ask me to use this account’ setting is enabled. This would especially help if you have multiple accounts as you would have the option to choose the correct account on startup, but you can always change it back to the automatic option if you prefer. You can also try to remove the account from here and re-add it later.

3. Follow this file path: C:\Users\[Your Username]AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
Delete the Accounts and Cache folders, which will be deleted from the Xbox Identity Provider

Note that the highlighted code in this file path depends on your system so may vary.
If you don’t see a particular folder, then confirm there’s no search filters applied and select ‘show hidden items’, or you can just search for the folder in the search bar.
Restart your PC after trying the above steps, so that these properly take effect next time you sign in. It may also help to then reset and repair and/or uninstall and reinstall the Xbox apps where this error occurs."

Source: https://answers.microsoft.com/en-us/xbox/forum/...

Thank you for the reply. However, I could not fix the problem.

I am currently running windows 11.

The primary issue is whenever I sign into my Microsoft account on the app, I get an illegal state change error. That reads, "We couldn't sign you into Xbox Live.".

This is strange because all is fine when I sign in with the account on the Microsoft store, and Xbox website. I believe the problem may be occurring specifically through the Xbox application.

Thank you for your help,

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Hudson

Additional information is needed, please tell me:

Are you using windows 10 or 11?
If you try signing with your account on the Xbox app or the Microsoft store (or if you have another game)
It works? Or something similar happens?
And, what did you tried so far to fix this
In that way I can advise you different things or how to proceed

In the meantime try and double check this:

First uninstall the current minecraft launcher.

Open Settings, click Update and Security and then Windows Update
Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account
install minecraft launcher using the Xbox app and try again

sign in to the store with the old account, download minecraft and then sign out and back in with the new account, then you can play minecraft without repurchasing it.

On Minecraft Bedrock on Windows 10, it signs into the account signed in on the Xbox App. If the new account you created does not have access to Minecraft, then you will have to purchase it for that account.