Issues with the crew dlc

Discus and support Issues with the crew dlc in XBoX Sales and Promo to solve the problem; I had purchased the crew dlc right before the summer sale. Once I found out that it's dlc was part of the summer sale I contacted live support and they... Discussion in 'XBoX Sales and Promo' started by Ender1215, Jul 31, 2016.

  1. Ender1215
    Ender1215 Guest

    Issues with the crew dlc


    I had purchased the crew dlc right before the summer sale. Once I found out that it's dlc was part of the summer sale I contacted live support and they were able to help me out with a refund so I could purchase them at the reduced price. After I got the
    refund I never lost access to the content. Since I never lost access I didn't think anything of it till this afternoon. I was playing this morning and this afternoon when I logged back on I no longer have access. I had no problem paying for the dlc at the
    summer sale price and am a bit put out that now a month later I suddenly don't have access anymore. Is there anything you can do to help me out?

    :)
     
    Ender1215, Jul 31, 2016
    #1
  2. GARRYROSE
    GARRYROSE Guest
    The crew car dlc

    hi all

    anyone else have a problem with the crew dlc cars????

    I bought the AUSTIN MARTIN V12 zargato, used it for a couple of hours, went to bed, the next day I went to play with it and had a message on the title screen saying " YOU DO NOT OWN THIS CONTENT ANYMORE AND YOU WILL NOT BE ABLE TO USE IT. PLEASE RETURN
    TO THE MAIN MENU TO PURCHASE IT OR CONTINUE WITHOUT IT. I would like to know why this happened and why I have to pay again when I didn't delete it in the first place??????
     
    GARRYROSE, Jul 31, 2016
    #2
  3. InfernoWolfNLD
    InfernoWolfNLD Guest
    GTA V Crew | Gooise Goonz | We play to win

    Hey GTA V folks!

    It's SamxBroski here (leader of the Crew) and we would like some new people to join.

    The crew is open to everyone!

    What we do:

    • Gang Attacks
    • Crew Attacks
    • Heists (future DLC)
    • We have NO mercy
    • Play for fun and to win (your choice)
    Join the crew today!
    Click Here     to see the crew page and join in.
    I hope to see you soon!
     
    InfernoWolfNLD, Jul 31, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Issues with the crew dlc

    Hey Ender1215 -

    Thanks for posting. It sounds like you may be experiencing a billing related issue regarding the DLC for The Crew. Let's try a couple things to see if it helps resolve the issue. First, from your Xbox One console dashboard, please do the following:

    • Navigate to 'My Games & Apps' on the right side of the dashboard screen
    • Under 'Games' navigate to The Crew tile
    • Push the menu button on your controller and go to 'Manage Game'
    • Under 'Ready to Install' see if you are able to install the DLC
    The next thing I would recommend is:

    If neither of those options work, we recommend reaching out to phone support (via the
    Contact Us page) to see if there are any billing issues that may have occurred after the refund went through.

    Keep us posted so we can be sure you get sorted. Thanks! Issues with the crew dlc :)
     
    Miss Bijoux, Aug 1, 2016
    #4
  5. Miss Bijoux Win User

    Issues with the crew dlc

    Hey Ender1215 -

    Thanks for posting. It sounds like you may be experiencing a billing related issue regarding the DLC for The Crew. Let's try a couple things to see if it helps resolve the issue. First, from your Xbox One console dashboard, please do the following:

    • Navigate to 'My Games & Apps' on the right side of the dashboard screen
    • Under 'Games' navigate to The Crew tile
    • Push the menu button on your controller and go to 'Manage Game'
    • Under 'Ready to Install' see if you are able to install the DLC
    The next thing I would recommend is:

    If neither of those options work, we recommend reaching out to phone support (via the
    Contact Us page) to see if there are any billing issues that may have occurred after the refund went through.

    Keep us posted so we can be sure you get sorted. Thanks! :)
  6. Crispchew Win User

    Awakened DLC *Spoilers*

    After looking at the secret achievements for the DLC at xbox360achievements.org, it looks like the DLC will involve the crew aboard the Terra Nova and Unitology.
  7. MonsterGuy2014 Win User

    June GWG 2016

    I already have The Crew which I got the game and all dlc for $20, but I only bought The Crew for the open world part to drive around. As for the other three, I have no interest.
  8. RedCarGamer Win User

    open world racing games on Xbox

    I have both the "The Crew", for me The Crew 2 is better than the Need For Speed Payback, and besides that The Crew 2 uses the new dlc system, all content is free for everyone and the season pass only includes some exclusive cars and early-access to the
    expansions and the cars being released each update. I think you should try it.
  9. XBF Crystal P Win User

    Hitman 2 Collectors Edition & The Crew 2 problem with this two game content, function.

    Hi there Jurgen,

    Thanks for reaching out. I'm sorry to hear about the issue with the games not appearing as gold edition in the games and apps.

    Unfortunately, the thumb image with look like the standard edition. What makes the gold edition special is the added DLC for the game.

    If there is any issues with bugs in games, I recommend trying to reach out:


    Hope this helps.
Thema:

Issues with the crew dlc

Loading...

  1. Issues with the crew dlc - Similar Threads - Issues crew dlc

  2. Bug Report: GOALS - 'Top Grinder' achievement tracking issue

    in XboX Insiders
    Bug Report: GOALS - 'Top Grinder' achievement tracking issue: Issue Description: I noticed a tracking bug with the "Top Grinder" achievement in GOALS. Currently, the achievement progress only updates after completing two matches instead of tracking every...

  3. Omega Build 10.0.26100.8866 Bug / Issue

    in XboX Insiders
    Omega Build 10.0.26100.8866 Bug / Issue: Alert! Omega Build 10.0.26100.8866 has a bug on Xbox One S consoles where the disc drive thinks the disc is dirty or damaged on a spotless disc (Xbox One Discs only) around 40% to 58%. Does anyone...

  4. The CG-NAT issue Insiders need to be aware of. If updates fail, this could be why.

    in XboX Insiders
    The CG-NAT issue Insiders need to be aware of. If updates fail, this could be why.: I skimmed this in an earlier post regarding a specific error that occurs for insiders (See here), but a more detailed explanation could be useful to insiders stuck in an update loop. Before you...

  5. Intermittent audio issue across dash board and apps

    in XboX Insiders
    Intermittent audio issue across dash board and apps: Are the xbox technicians every gunna fix the intermittent audio issue across games and apps? It’s been an issue for over 2 years. I turn my xbox on, no sound, have to unplug and re plug my xbox....

  6. Xbox party Audio issues, ive never experienced anything like this.

    in XboX Insiders
    Xbox party Audio issues, ive never experienced anything like this.: I was in in Xbox party, when I left expecting to not be able to hear anybody.wanting to make a new party. But I could still hear everyone even after leaving, so I proceeded to sign out of my...

  7. Issue with the Xbox store (backwards tab)

    in XboX Insiders
    Issue with the Xbox store (backwards tab): Hello guys. Since the 16th June update, the Xbox Backwards compatible games tab vanished to me. Idk if it's because I'm on the beta ring or the latest updates. Just wanted to ask if this happened...

  8. Xbox texture issues are still a problem

    in XboX Insiders
    Xbox texture issues are still a problem: It’s been several months, but the textures in Marvel Rivals still don’t always load properly. On the Series X, the character models are all blurry and look like the textures are about to load...

  9. Please help resolve the issue of accessing the Xbox Update Preview

    in XboX Insiders
    Please help resolve the issue of accessing the Xbox Update Preview: Please help I get an error message entering the Xbox Update Preview, knowing that the controller is in beta and the error content is as follows: There was an error processing your request, please...

  10. need help with canceling crew pack issue but its not normal at all

    in XBoX Accessibility
    need help with canceling crew pack issue but its not normal at all: ok, hello microsoft support , i hope ur doing well and i hope u guys can help me with this topic that i do not know what to do neither i can do anything else if u guys dont help . ok so sadly i...