Issues with Sunset Overdrive free weekend and my resolution

Hello!

As excited as I was to find out that I will be able to play Sunset Overdrive this weekend, I encountered a surprising bug - I was completely unable to download a game for 24h free period. Programmer myself, I started to look out for the reason of the bug,
as I did not find relevant info in the web. I managed to solve the problem and I'm posting this information for you guys to be able to fix the bug and make your service even better.

First, some information:

1. My console locale is Poland/Polish

2. I bought my Xbox One last Friday, that is 14th November. I had my free Gold subscription valid until 14th of December.

3. In Poland region it is impossible to buy normal edition of Sunset Overdrive, it says 'bundle only' and only 'Day One' editions are available on store.

As I said, instructions on your official site were not helpful. I could only see greyed-out 'bundle only' option on Sunset Overdrive store page. Your online support could not help me, though this charming lady named Melanie probably tried her best.

After not being able to find a solution for some time I decided to log out and found out, that I can see option 'Free for Gold Users' when I'm not logged in. Of course, I could not use it then. I decided that issue has something to do with my current free Gold
subscription (standard for new users), so I decided to set up normal subscription. Though I had to pay early, that solved the issue and right now Sunset is downloading on my hard drive.

My conclusions are:

1. Somehow free gold subscription for new users is not recognised by your system as proper Gold Subscription, at least in case of actions like this (I could download free games in Games with Gold without issues).

2. You do not have the option to setup normal Gold subscription when I'm still using my free one. I mean, I should be able to just enter my credit card data (which was already there in my case) and I should be able to set it up to charge me when my free
month is over. In that case, I had to pay now though I still had 3 weeks free.

3. Something is wrong with time calculation in that case. My free gold was valid until 14th December, after paying I now see, that next time I will be charged on 21st January 2015 (exactly 2 months from now). Not that I'm complaining for free week, but it's
probably a bug.

That's all. I wanted to sent you guys an email, but it was not among the contact options on the site, so I decided to write it here instead. I hope that provided information will be helpful to you.

Regards,

Rafal

:)

 

Free games with Gold question

I just bought and xbox one today... when I went to games with Gold it said "Gold Weekend" and had Sunset Overdrive. It did not list a price nor did it say free. It only says "install". I hit install and it put it in queue. Does that mean that Sunset Overdrive
is free this weekend?

 

Remember Bulletstorm?

I tried Sunset Overdrive when it was free to play for a weekend, I got bored of it pretty quickly.