Issues with splitting payments.

Discus and support Issues with splitting payments. in XBoX Games and Apps to solve the problem; I am trying to make a purchase but I keep getting the code 8013ab07. I understand it is taxed. My issue is that it is not giving me an option to split... Discussion in 'XBoX Games and Apps' started by farcyded, Mar 10, 2014.

  1. farcyded
    farcyded Guest

    Issues with splitting payments.


    I am trying to make a purchase but I keep getting the code 8013ab07. I understand it is taxed. My issue is that it is not giving me an option to split payments. I do have a linked additional payment acct. Is there no longer an option for splitting payments
    between local currency and credit card?

    :)
     
    farcyded, Mar 10, 2014
    #1
  2. Boltfan-6C4468EF-1E1D-4B2E-8C39-3F2A01CD8B5F
    Boltfan-6C4468EF-1E1D-4B2E-8C39-3F2A01CD8B5F Guest
    Splitting Payment Options

    Yes, and that did it! Thanks!

    I don't know if this is the place to give UI feedback, but if anyone involved in that is reading this I would suggest indicating that this is the way it works somewhere in the purchasing process. As far as I can tell, there is no mention of this option until
    you press "confirm purchase" on a screen that also says "no refunds" with only the credit card shown as the payment option, which makes it understandable that people would be weary of proceeding beyond this screen without coming here.
     
    Boltfan-6C4468EF-1E1D-4B2E-8C39-3F2A01CD8B5F, Mar 10, 2014
    #2
  3. EggsBoxJuan
    EggsBoxJuan Guest
    Splitting Payment Options

    Hi, when you confirm the purchase you should be asked if you want to use your balance and charge the rest to your card. Your card has been added to your account as a payment option ?
     
    EggsBoxJuan, Mar 10, 2014
    #3
  4. DangerousBard
    DangerousBard Guest

    Issues with splitting payments.

    Hello,

    For most purchases you can split the payment, if the amount of local currency in your Microsoft account is not sufficient to pay for the content, you can charge the remainder to your credit card or PayPal account. However, you must first select to purchase
    using your credit card or PayPal account and then you will see the option to use the remaining currency in your account. Yet keep in mind that split payment may not be an option for all content purchases.
     
    DangerousBard, Mar 11, 2014
    #4
  5. DangerousBard Win User

    Issues with splitting payments.

    Hello,

    For most purchases you can split the payment, if the amount of local currency in your Microsoft account is not sufficient to pay for the content, you can charge the remainder to your credit card or PayPal account. However, you must first select to purchase
    using your credit card or PayPal account and then you will see the option to use the remaining currency in your account. Yet keep in mind that split payment may not be an option for all content purchases.
  6. Smwutches Win User

    Didn't let me split payment

    Also, there is some content on the marketplace that will not allow a split payment. So that may be the issue.
  7. Smwutches Win User

    I can't use my Microsoft Account balance to purchase games!?

    Not all content can be purchased using split payment. So that could be the issue.
  8. Smwutches Win User

    Split payment

    No, it's always been like that. It's just never been updated for 360 content.
  9. iNb4 Ownage Win User

    Split payment

    Hey there!

    Have you tried to purchase it on Xbox.com instead to see how that goes? If the currency isn't allowing you to use it, then you can't use it for that purchase. Currency in your account can not be used for all products on the Xbox Store.

    Cheers!
Thema:

Issues with splitting payments.

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