Issues with sea of thieve purchase

SapinTesteur840 · Dec 19, 2018

Got Sea of thieves on my computer (account : ) 08/06/2018

Bought a new laptop recently,but my account not seems to detect that i already got sea of thieves, it just suggest me to buy it.

When i check my Purchase history, it tells that i have "SoT CCU 01"

(Got the game at instang gaming, their history tells clearly that i bought the game 08/06/2018)

I can still play the game with my other computer with the same account :

I really don't know what i can do

:)

Airiak

Sea of thieves requires gold and game pass, unless you purchase sea of thieves, then you only need gold.

choppyseize

I would remove your profile from the other PC and add it onto the new one so it's registered as your new primary computer. You need to use the same account that purchased the game too.

Tormaz

Hello!

I would verify to make sure you're logged into the Xbox App and the Microsoft store on that computer, with the account that the game was purchased on.

LegendDolby1986

sounds like the key you purchased might of already been used you may need to contact the issuer

Janet_C

Hello!

I'm a Independent Advisor. I will be glad to help you.

Verify that the game purchase appears with the status "Completed" in your order history.

https://account.microsoft.com/billing/orders

Verify that the game purchase appears with the status "Completed" in your order history.

https://account.microsoft.com/billing/orders

If so, make sure you are using the correct account in the Microsoft Store, the Xbox app and the Xbox Console Companion app.

Best regards.

Issues with sea of thieve purchase