Issues with rewards

Discus and support Issues with rewards in XBoX on Windows to solve the problem; Recently, I have been experiencing issues with Microsoft rewards. On my tablet, the captcha always fails On my phone, when I pass the captcha, it... Discussion in 'XBoX on Windows' started by Mantinecraft E, Dec 25, 2023.

  1. Mantinecraft E
    Mantinecraft E Guest

    Issues with rewards


    Recently, I have been experiencing issues with Microsoft rewards.

    • On my tablet, the captcha always fails
    • On my phone, when I pass the captcha, it says my rewards accountis temporarily disabled

    When I go onto the support part, it has greyed out every single box, meaning that it doesn't work and I physically can't do anything on it.

    :)
     
    Mantinecraft E, Dec 25, 2023
    #1
  2. XBLRewards8 Win User

    Rewards Order Declined

    Hello CulpableOrc433,

    This forum is for Xbox Live Rewards program issues. Since you are not a Xbox Live Rewards member, this sounds like a Microsoft Rewards issue, which is a separate program. You would have to contact their support for assistance with this issue, via a link
    on the Microsoft Rewards page.
  3. Smwutches Win User

    answer the question

    i want an answer from the live rewards team not the microosft rewards because one thing haves nothing to do with the other

    Hello,

    Live rewards became MS rewards. So they are the ones you have to contact.

    Zero
    Xbox Rewards support still posts here and still assists with Xbox Rewards issues. Since his issue is an Xbox Rewards program issue, he needs to wait for a response from support here. Microsoft Rewards support will not be able to assist.
  4. XBLRewards8 Win User

    rewards issues

    Hello STRETCH 0891,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  5. Mister Gwyther Win User

    rewards issues

    Hey there Rebel! For help with the Rewards program, please create a new thread in the

    Rewards Forums     and one of their agents will assist you there. Thanks!
  6. l Hoax l Win User

    rewards issues

    Points aren't diposited instantly. I believe they are put into your account the 15th and the last of each month.
Thema:

Issues with rewards

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