issues with mic after activating new internet modem & router

Discus and support issues with mic after activating new internet modem & router in XBoX on Consoles to solve the problem; i just got a new modem & router for my internet. after activating it, when i join a party on my computer through the xbox game bar, everyone says that... Discussion in 'XBoX on Consoles' started by Trinoc nexus, Nov 11, 2021.

  1. Trinoc nexus
    Trinoc nexus Guest

    issues with mic after activating new internet modem & router


    i just got a new modem & router for my internet. after activating it, when i join a party on my computer through the xbox game bar, everyone says that my voice keeps cutting out. i have a wireless rig 800. it was working fine before hooking up the new modem & router.

    when i try connecting the headset to my xbox, the xbox doesnt even recognize that its plugged in. i never tried connecting it to my xbox before because ive always used xbox game bar for parties. now i cant even use my good mic.

    im on the original xbox one but the issue is through the xbox game bar on windows 10.

    :)
     
    Trinoc nexus, Nov 11, 2021
    #1
  2. L4c3rd4 Win User

    issues with mic after activating new internet modem & router

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey Trinoc, how are you today? Hope you're well.

    Since it's started when you changed or modem and router, try to configure them like this:

    If you're using a PC:

    Call your internet service provider, and ask them to open the ports described below on your router.

    Port 88 (UDP)

    Port 3074 (UDP and TCP)

    Port 53 (UDP and TCP)

    Port 80 (TCP)

    Port 500 (UDP)

    Port 3544 (UDP)

    Port 4500 (UDP)

    Also ask to disable and then, enable it again the UPnP function and if you have a modem and a router the process has to be done on both devices.

    Besides, ask them to put their PC's IP in the DMZ zone configuration.

    To locate the IP of your PC: On the taskbar, select Wi-Fi network > the Wi-Fi network you're connected to > Properties.

    Under Properties, look for your IP address listed next to IPv4 address.
  3. Trinoc nexus Win User

    issues with mic after activating new internet modem & router

    i tried this soon after your reply but unfortunately this didn't solve the problem. while using the wireless mic through the xbox game bar, im told its still cutting in & out when i talk & now unlike before... the other person cuts in & out as well.

    the only change that wasn't made was putting the Pc's IP in the DMZ zone. i was told by the lead who helped me that this isn't a smart thing to do and based on what information he shared, im not sure why anyone would even suggest such a thing nor do i understand how that would be part of a solution to this problem.
  4. xXI Dad IXx Win User

    conecting to Xbox Live

    you need to powercycle router and modem and then turn xbox on first so it gets port 1, you do this by turning off everything connected to internet then unplug modem and then unplug router, wait 5 mins then plug modem in and wait till lighta are on and active
    then plug in router and wait till all lighta are active that need to be make sure to turn on xbox first you have open port issues. that should fix it remember to wait 5 minutes.
  5. PloverLover jr Win User

    xbox live problems

    Our internet was just upgraded to a 4g internet connection and we recieved a new router and modem from xplornet. it was only after this happened that our xbox's started to get the error code.
  6. OutgoingWalrus Win User

    Connected on test, but can't connect to live.

    I'm not too sure whether this has anything to do with the service alert today as my issue began a few days ago.

    Also this may be worth mentioning, but I recently had my ISP tech come by for my internet troubles during the time my XBL started to fail. I started to play around with my router (opening ports, etc) and ended up updating the firmware in hopes to get XBL
    to work but my update failed for some reason (it was a stable wired connection) and it appeared to brick my router. So with my router down I tried connecting through the modem directly but even with the cable light on, I was getting no internet access.

    So during the tech's visit he suggested to update my modem and router as they were really dated (3-4 years old) and magically, my internet started work with a new router/modem. However, after breaking my router and getting a new modem/router it's still
    not working for XBL.
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issues with mic after activating new internet modem & router

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