Issues with "Manage app privacy settings on Xbox"

Discus and support Issues with "Manage app privacy settings on Xbox" in XBoX Accessibility to solve the problem; Recently I have been having issues joining friends on my xbox account for mobile usage, and I usually get sent to the Manage app privacy settings on... Discussion in 'XBoX Accessibility' started by Thomas KDW, Feb 26, 2021.

  1. Thomas KDW
    Thomas KDW Guest

    Issues with "Manage app privacy settings on Xbox"


    Recently I have been having issues joining friends on my xbox account for mobile usage, and I usually get sent to the Manage app privacy settings on Xbox page in order to change my settings and fix this issue. However, whenever I try to interact with my profile or use the link provided on the page, I get sent to the exact same page again. When I try to access xbox settings, I get sent to this manage privacy page, and if I try to go to the link for privacy and online safety, I just get the same page. I've tried navigating the xbox site and manually going to account.xbox.com/settings to no avail, and even just signing in from xbox.com home screen sends me to the page. I've tried on both a mobile device and a laptop, but always get routed to this page. Any help or am I doing something wrong?

    :)
     
    Thomas KDW, Feb 26, 2021
    #1
  2. pasqualeeno Win User

    Issues with "Manage app privacy settings on Xbox"

  3. XBF Crystal P Win User

    Xbox App

  4. XBF Mohammed C Win User

    Minecraft Realms

  5. ImAice Win User

    Manage app privacy settings on Xbox

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    I'm sorry to hear that. To be honest with you, looks like the system is detecting that you own a child account as you won't be able to see the page if it's considered as child.

    If it's not considered as adult, you really need to add your account to a family account so you can change the settings. Here's how to add your account under a family account.

    https://support.microsoft.com/en-us/account-bil...
  6. Georges C. Win User

    Manage app privacy settings on Xbox

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello AlesterLan, is your account is set as a child or does it belong to any family account?

    If your account is linked to a family account, you'll need to sign out of it so you can access your account's privacy settings later, and then just follow the steps below.

    Is your account 18+?

    If not:

    Try changing it this way.

    https://account.xbox.com/en-us/Settings?rtc=1&a...

    Go to the top right corner, click on your avatar

    click on my microsoft account

    Click on "Your Information" on the top tab

    go on the date of birth

    Change to a date that matches age 18+.

    Once this is done, log out your microsoft account from all open browser sites,

    wait 20 minutes for the updates to take effect on the server, then click the link below.

    https://account.xbox.com/en-us/Settings?rtc=1&a...

    For the Xbox One/Windows 10 Online Safety tab

    And change the settings "You can play with people outside of Xbox Live", "You can create and join clubs", and "You can join multiplayer games" to Allow.

    Once all that is done, wait another 20 minutes to update the changed settings and that's it. :)

    Regards,

Thema:

Issues with "Manage app privacy settings on Xbox"

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