Issues with custom gamerpic

TheWolfsLayer · Sep 2, 2018

I'll get right to the point.

I wanted to changed my custom gamerpic to another custom gamerpic. However, after a few moments after changing it to the new one, it resets to the defult gamerpic. I tried to change it several times but all times resulted in it going back to defult.

I decided to go back and select the old custom gamerpic I was using, again after a few moments it would reset to the defult one.

I did this on PC a couple months ago with a few other gamerpics and all of which were fine, now im having issues.

Is there any way I can resolve this? Furthermore is anyone else having this issue?

:)

Miss Shayna xx · Sep 2, 2018

Impossible to put my custom gamerpic

Someone else has issues to change their custom gamerpic? I can't change mine

M3tal Daz3 · Sep 2, 2018

Problem with Custom Gamerpic

It doesn't matter the birthday date you have set under your profile if you have registered a child account at xbox.com

Once registered an account's age is calculated by the servers

TheWolfsLayer · Sep 2, 2018

I'll get right to the point.

I wanted to changed my custom gamerpic to another custom gamerpic. However, after a few moments after changing it to the new one, it resets to the defult gamerpic. I tried to change it several times but all times resulted in it going back to defult.

I decided to go back and select the old custom gamerpic I was using, again after a few moments it would reset to the defult one.

I did this on PC a couple months ago with a few other gamerpics and all of which were fine, now im having issues.

Is there any way I can resolve this? Furthermore is anyone else having this issue?
Click to expand...

Update, the issue is still ongoing, it is still reseting my gamerpic back to defult, I don't know why this is happening, can someone please give me a explnation on why it is doing this?

The Viral Cyrix · Sep 2, 2018

It can take from a few minutes to a few hours to be reviewed. Every time you reupload the image your pushing yourself down the list

TheWolfsLayer · Nov 3, 2018

Before it used to be within a few moments, but i'll give it a day and see what happens.

The Ink Demon

Hi,

Issues changing your gamer picture on Xbox app may be due to several reasons. It is possible that your account was registered as child account.

To check if your account information is accurate, kindly sign in to
Microsoft Account website and see the details under Your info.

You can also change your privacy and online safety settings by following the steps on this link: online safety and privacy settings.

If your account needs further verification, we strongly recommend that you contact
Xbox Chat Support for security purposes.

Should you have any other queries, feel free to contact us anytime.

He obviously says he is under 18. no offence, lol

Loraine Mon

Hi,

Issues changing your gamer picture on Xbox app may be due to several reasons. It is possible that your account was registered as child account.

To check if your account information is accurate, kindly sign in to
Microsoft Account website and see the details under Your info.

You can also change your privacy and online safety settings by following the steps on this link: online safety and privacy settings.

If your account needs further verification, we strongly recommend that you contact
Xbox Chat Support for security purposes.

Should you have any other queries, feel free to contact us anytime.

TheWolfsLayer

Before it used to be within a few moments, but i'll give it a day and see what happens.

Marco-2

Microsoft disabled some XBL features due to the increased network traffic.

TheWolfsLayer

I'll get right to the point.

I wanted to changed my custom gamerpic to another custom gamerpic. However, after a few moments after changing it to the new one, it resets to the defult gamerpic. I tried to change it several times but all times resulted in it going back to defult.

I decided to go back and select the old custom gamerpic I was using, again after a few moments it would reset to the defult one.

I did this on PC a couple months ago with a few other gamerpics and all of which were fine, now im having issues.

Is there any way I can resolve this? Furthermore is anyone else having this issue?

Update, the issue is still ongoing, it is still reseting my gamerpic back to defult, I don't know why this is happening, can someone please give me a explnation on why it is doing this?

Issues with custom gamerpic