Issues updating games on PC app

Discus and support Issues updating games on PC app in XBoX Games and Apps to solve the problem; Trying to update Forza and Humankind on the PC app, when clicking the update button for Humankind nothing happens and now apparently Forza does not... Discussion in 'XBoX Games and Apps' started by Jahamas, Nov 19, 2021.

  1. Jahamas
    Jahamas Guest

    Issues updating games on PC app


    Trying to update Forza and Humankind on the PC app, when clicking the update button for Humankind nothing happens and now apparently Forza does not have enough space to update despite there being 270gb remaining on the drive it is installed on, i think it might be trying to install the update on a different full drive. Does anyone know how to fix either of these?

    Edit- Now Forza appears to have just uninstalled itself

    :)
     
    Jahamas, Nov 19, 2021
    #1
  2. Farscape247 Win User

    Issues updating games on PC app

    you need a certain amount of free space on C: even if the game is on another drive, this is for downloading. if you cancel an update on the xbox gamepass pc then it reacts the same as it does on console, it removes the entire game as they don't use file verification like other launchers so it does not know how much of the update is in and cannot verify so deletes the entire install as it maybe corrupt.

    pain in the rear.
  3. Christopher Revoredo Win User

    Issues updating games on PC app

    Hi there Jahamas welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest uninstalling the app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

    https://www.techadvisor.com/how-to/windows/remo...

    NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.
  4. Kathy A. Win User

    Cannot get gamepass to work for PC - Windows 11, have tried reinstalling windows, nothing working

    Hi Metalface Mark,

    Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    Sorry to hear that you are having issues downloading a new game. Please know that you installing recently released games within Xbox App on PC is one of the known issues for today.

    Xbox App (PC)

    • Players experiencing issues updating games within the Xbox App on PC
      • Some recently released games on the Xbox App for PC are not reflecting the correct update. If you encounter an issue updating a game within the Xbox app or indicates that an update is required, but the Xbox app does not show one available, use the Windows 10 Store to download and install the update.
      • To Update your game Via the Windows Store, click on this link for guidance. Get updates for apps and games in Microsoft Store
      • After your games finish updating, launch the Xbox App on PC, and your game should now launch normally from within the Xbox App
    To be updated, kindly check this link: Known Issues for Game Launches (November 2021).

    We thank you for your understanding and patience.

    Stay safe!

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  5. Kathy A. Win User

    ERROR CODE 0X8E00017

    Hi x Arbatar,

    Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We are sorry to hear that you are having issues installing games on Xbox app for Windows 10. Are you stuck in updating games? There is a known issue in which you can check on Known Issues for Game Launches (November 2021) regarding Xbox app game installation.

    Here is the update (as of the moment this reply is posted):

    Xbox App (PC)

    • Players experiencing issues updating games within the Xbox App on PC
      • Some recently released games on the Xbox App for PC are not reflecting the correct update. If you encounter an issue updating a game within the Xbox app or indicates that an update is required, but the Xbox app does not show one available, use the Windows 10 Store to download and install the update.
      • To Update your game Via the Windows Store, click on this link for guidance. Get updates for apps and games in Microsoft Store
      • After your games finish updating, launch the Xbox App on PC, and your game should now launch normally from within the Xbox App
    Kindly let us know, if there is any misunderstanding of our description by sending us a reply.

    We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. Kathy A. Win User

    Xbox App says "Preparing" when installing a game, allocated the disk space and then the install fails silently

    Hi KiallThompson-Lane,

    Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We are sorry to hear that you are having issues installing games on Xbox app for Windows 10. There is a known issue in which you can check on Known Issues for Game Launches (November 2021) regarding Xbox app game installation.

    Here is the update (as of the moment this reply is posted):

    Xbox App (PC)

    • Players experiencing issues updating games within the Xbox App on PC
      • Some recently released games on the Xbox App for PC are not reflecting the correct update. If you encounter an issue updating a game within the Xbox app or indicates that an update is required, but the Xbox app does not show one available, use the Windows 10 Store to download and install the update.
      • To Update your game Via the Windows Store, click on this link for guidance. Get updates for apps and games in Microsoft Store
      • After your games finish updating, launch the Xbox App on PC, and your game should now launch normally from within the Xbox App

    Thank you for understanding.

    Kindly let us know, if there is any misunderstanding of our description by sending us a reply.

    We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
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Issues updating games on PC app

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