Issues installing games (0x87E00065)

Hello team,

I'm hoping someone can help me. My Xbox One S is three weeks old, I've installed a few games (both digital and from disc) without issues. I then bought five new games on disc and began installing them; all of them were fine, except two. Metal Gear Solid
V Day One Edition and Fallout 4. These games are all brand new, retail purchased, never opened. But I get the 0x87E00065 error when installing them and very strangely, they both give this error after exactly 2.00 GB is installed (see attached
pics).





I've tried installing in offline mode, deleting the data and reinstalling, following the

Microsoft guide for this error but still no joy. If I install while online and downloading the updates for the game, it errors out as well, just at a different point.



I successfully installed other games from disc after giving up on these two so I don't think this is an issue with the internal hard drive or Blu Ray drive. And the fact they both stop at exactly 2.00 GB seems like more than a coincidence. Is anyone able
to shed some light?

Looking forward to hopefully having a solution!

Cheers

:)

 

Error Code 0x87e00067

Hi there,

Sorry to hear that this is happening! By any chance have you attempted to follow our troubleshooting steps provided on our article? If not here's the article link:

"Error 0x87e00065 occurs when installing a game from disc on Xbox One"

Hope this helps, Let us know.

 

errorcode: 0x87e00005

Try these steps here! Error 0x87e00065 | Installation | Xbox One Error

 

Hey The DSider! Because the games are brand new I would suggest returning them for a different copy with your retailer. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.