Issues installing games (0x87E00065)

TheDSider · Oct 17, 2017

Hello team,

I'm hoping someone can help me. My Xbox One S is three weeks old, I've installed a few games (both digital and from disc) without issues. I then bought five new games on disc and began installing them; all of them were fine, except two. Metal Gear Solid
V Day One Edition and Fallout 4. These games are all brand new, retail purchased, never opened. But I get the 0x87E00065 error when installing them and very strangely, they both give this error after exactly 2.00 GB is installed (see attached
pics).

I've tried installing in offline mode, deleting the data and reinstalling, following the

Microsoft guide for this error but still no joy. If I install while online and downloading the updates for the game, it errors out as well, just at a different point.

I successfully installed other games from disc after giving up on these two so I don't think this is an issue with the internal hard drive or Blu Ray drive. And the fact they both stop at exactly 2.00 GB seems like more than a coincidence. Is anyone able
to shed some light?

Looking forward to hopefully having a solution!

Cheers

:)

XBF Leslie D · Oct 17, 2017

Error Code 0x87e00067

Hi there,

Sorry to hear that this is happening! By any chance have you attempted to follow our troubleshooting steps provided on our article? If not here's the article link:

"Error 0x87e00065 occurs when installing a game from disc on Xbox One"

Hope this helps, Let us know.

blueamcat · Oct 17, 2017

errorcode: 0x87e00005

Try these steps here! Error 0x87e00065 | Installation | Xbox One Error

Mister Cizl · Oct 18, 2017

Hey The DSider! Because the games are brand new I would suggest returning them for a different copy with your retailer. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Cizl

Hey The DSider! Because the games are brand new I would suggest returning them for a different copy with your retailer. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

XBF Leslie D

Hi there,

Sorry to hear that this is happening! By any chance have you attempted to follow our troubleshooting steps provided on our article? If not here's the article link:

"Error 0x87e00065 occurs when installing a game from disc on Xbox One"

Hope this helps, Let us know.

At the Nozzle

Well, Ilooked up your
error code on the Xbox site and nothing popped up. However,
Idid some Googling and found a

Reddit post with a similar issue. Issues with downloading of course,

Here are some links for installation issues:

Hopefully, one of those options help!

Best,

Nozzle

iTs ShAkEy JaKe

I have just checked the error code you have given in the Error search and it did not register the code. There was a similar error code of 0x87e00065 which is given when having issues with installation of games. The solution suggested to uninstall and reinstall.
Given that it is digital, is there the option to manage the game already and uninstall and reinstall there that you could use?

M3tal Daz3

This error occurs when the game you are installing from the disc is also being installed simultaneously from Microsoft Store service.
To resolve this problem, try deleting and then installing the game from the disc in offline mode. Once the game is downloaded, switch your Xbox One back online. Here's how:https://beta.support.xbox.com/help/errors/error-code-0x87e00065

Issues installing games (0x87E00065)