Issues connecting Xbox One to LG Smart TV via HDMI

SickeningTable0 · Dec 24, 2015

My son has received a Xbox one for Christmas upgrading from his beloved Xbox 360.

We have tried to connect the Xbox one via the supplied hdmi cable to our LG Smart TV (as it turns out not so smart) and it is saying no signal. We had the same issue with the 360 when we bought the tv about 3 months ago and just compromised and went back
to connecting via the AV cable but don't have that option with the new console. From the bit of searching I've done this seems to be a common issue with Lg tvs not cognising xbox via hdmi. Just wondering if anyone has found a solution as I have a very devastated
little boy this morning and to be honest am ready to scream at LG if it wasn't Christmas and they were open

:)

Im Going Space · Dec 24, 2015

Netflix error x7361-1254-c00d7159

I have my xbox one wired up with a HD PVR 2, and got this error, wired it direct into the tv (LG 42" most recent Non smart tv) via the bundled HDMI Lead. Sorted.

Bazajaytee · Dec 24, 2015

Unable to connect system to LG TV

LG's HDMI support is notoriously unstable, not sure if it is the way they handshake or whether their software is poor but it is a long standing complaint you can find in many places on the internet.

Xbox 360 had issues with LG TV's as well (do a web search for xbox one lg tv hdmi and you'll get pages of results including PlayStation issues connecting to LG TV's so not limited to Microsoft).

Things to try:

On your TV that it works with, set your Xbox One to a lower resolution i.e. 720p then plug it in to the LG TV and see if it works.

Check for a TV firmware update

Reset TV to factory default settings

Try other HDMI cables

Try a HDMI to AV converter for your sister's TV and use AV cables with your Xbox One when using that TV.

Mcbeeferton · Dec 24, 2015

Turn the Xbox off. Then turn the tv on . Select the hdmi input on your tv, then turn the Xbox One back on. I have a LG smart tv and it was just a simple syncing issue. Hit me up if this doesn't work.

Im Going Space

I have my xbox one wired up with a HD PVR 2, and got this error, wired it direct into the tv (LG 42" most recent Non smart tv) via the bundled HDMI Lead. Sorted.

Mcbeeferton

Turn the Xbox off. Then turn the tv on . Select the hdmi input on your tv, then turn the Xbox One back on. I have a LG smart tv and it was just a simple syncing issue. Hit me up if this doesn't work.

Bazajaytee

LG's HDMI support is notoriously unstable, not sure if it is the way they handshake or whether their software is poor but it is a long standing complaint you can find in many places on the internet.

Xbox 360 had issues with LG TV's as well (do a web search for xbox one lg tv hdmi and you'll get pages of results including PlayStation issues connecting to LG TV's so not limited to Microsoft).

Things to try:

On your TV that it works with, set your Xbox One to a lower resolution i.e. 720p then plug it in to the LG TV and see if it works.

Check for a TV firmware update

Reset TV to factory default settings

Try other HDMI cables

Try a HDMI to AV converter for your sister's TV and use AV cables with your Xbox One when using that TV.

Artemisdoor

It was the HDMI ultra 4k settings on the LG smart tv. Once I turned that off (had to go to LG forum) it came back.

Kameltreiber

Sorry but no - i have a samsung tv and a Denon Receiver. Connected the tv via optical cable, just like you, although hdmi would work in my case (i wanted the tv to handle all hdmi connections). When attaching the xbox via hdmi to the tv i had the exact same
problem you had - only stereo sound. Solution: connected the xbox to my Receiver via hdmi. The funny thing is: both xbox360 and ps3 had no problem with connection to my tv via hdmi.

Imo the xbox one has been poorly designed. This is not even half as bad as the problem that i cannot use live tv with a smart tv with integrated ci+ module...

Issues connecting Xbox One to LG Smart TV via HDMI