Issues attempting to sign into account to contact xbox support

Discus and support Issues attempting to sign into account to contact xbox support in XBoX on Windows to solve the problem; When on the contact page, I click 'choose account' and it loops me back to the same screen to click choose account. Is there a reason this keeps... Discussion in 'XBoX on Windows' started by DeLuca', Jan 17, 2022.

  1. DeLuca'
    DeLuca' Guest

    Issues attempting to sign into account to contact xbox support


    When on the contact page, I click 'choose account' and it loops me back to the same screen to click choose account. Is there a reason this keeps happening?

    :)
     
    DeLuca', Jan 17, 2022
    #1
  2. ClausReich Win User

    Issues attempting to sign into account to contact xbox support

    Hello DeLuca! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

    To be able to help you out, we need to have some more information. Have you tried to use another browser, or even sign out of your account and then sign in? Also, try to use another device if signing out doesn't work. Let us know of the results!
  3. maxen Win User

    attempting to contact support

    That information should be getting pulled from whatever you have on file here:
    https://account.live.com

    After updating there it may take some time for the changes to propagate to the Support site.

    It may be quicker to call Support yourself. You can find details for that here:

    support.xbox.com/contact-us
  4. xab-5933CE76-1D01-41 Win User

    ERROR 0X80072EE7

    Hello!

    Please contact Xbox Support and ensure your account is not in decline.

    Your account can fall into decline due to an expired credit/debit card on the account, or a past due balance - once these issues are fixed please attempt to sign in or use party chat again and troubleshoot accordingly if new errors appear
  5. Matthew Rozanski Win User

    Microsoft not sending verification code via SMS to my number

    Can you provide more detail to contact Microsoft support. I have attempted to recover the password 3 times. Every time was unsuccessful and I have no more information to provide to change that. Attempts to contact Microsoft support lead me to the Account Recovery Form or the Virtual Assistant at Xbox support. The virtual assistant could not solve my issue and have not been able to set up a call back appointment because they have said that my issue is not available for call back or that I would need to sign into the account to request a call back which I am unable to do.
  6. Apex Sacred Win User

    My Xbox one live gold membership says that it'll renew on 2016, yet all my games tell me that I need gold to play online. How can I fix this? Plz help

    On Xbox One attempt (Hard Resseting) on Xbox 360 (Clear Cache) and Re-Downloading the accounts if the issue proceeds contact Xbox Support for further assistance.

    [NightstepShadow]
Thema:

Issues attempting to sign into account to contact xbox support

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