Issues accessing Minecraft Bedrock Servers

Glad to hear it worked for you!

Please rate my answer if it is helpful or not, so it can help other community members.

Hi Janet,

I tried this and I am no longer having the issue, thank you!

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

There is a workaround to this problem that involves the following steps:

Go to System Settings > System > Date and Time. If "Synchronize Clock via Internet" is enabled, disable it. Then, select "Date and Time", adjust the values, and confirm.

After this, test the game. If the problem persists, select the option to set the time and date automatically and test the game again.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Minecraft for Windows, as it is, cannot be used on Xbox consoles. However, Minecraft for Windows is essentially Minecraft Bedrock Edition, which is the same edition used on Xbox consoles. That's why, for example, the Realms in Minecraft for Windows are the same as Minecraft Bedrock for Xbox consoles. In contrast, Minecraft Java Edition Realms are exclusive to PC and only accept Java Edition players.

This is why most servers, even if they are third-party, have the same player compatibility system. It's highly likely that the server you're trying to access is intended for the Java version of Minecraft. That's why it doesn't allow you to log in from the Minecraft for Windows (Bedrock) edition, while it does allow access from the Java edition of the game.

It's essential to clarify that "Minecraft for Windows" refers to Minecraft Bedrock, but that's how Mojang decided to name it on the PC platform, which can lead to confusion.

I hope this explanation clarifies things for you. If you have any more questions or need further assistance, please feel free to ask.

Hello Frank,

Thank you for posting in Microsoft Community.

We understand that you are having trouble adding an external server to Minecraft Bedrock for Windows.



To troubleshoot this issue, please try the following steps:



1. Make sure that you have the latest version of Minecraft Bedrock for Windows installed.



2. Check if the server you are trying to add is compatible with Minecraft Bedrock for Windows.



3. Try adding a different server to see if the issue is with the server or with Minecraft Bedrock for Windows.



4. Check if there are any updates available for Windows Defender Firewall and make sure that it is not blocking Minecraft Bedrock for Windows.



5. Try disabling any third-party antivirus or firewall software temporarily to see if it is causing the issue.



If none of the above steps work, please contact the Minecraft support team for further assistance. They will be able to provide you with more specific troubleshooting steps based on your specific issue. Please use this link: Submit a request – Home (minecraft.net).



Sincerely,



Microsoft Community Moderator