Issues Accessing Account on Xbox Insider Hub

In this case, try to remove your profile, then turn off the console and remove the power cord; wait for 1 to 2 minutes before plugging it back in and turn on the console and sign in and try again!

If the issue persists, hen select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

If none of the solutions above help, try to soft reset your console;

Select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Hi TheGeorgeEng! My name is Ricardo an independent advisor ready to help you with this situation!

Please perform a power cycle reset, follow these steps:

Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart console and then select Restart. (If the console appears to be frozen, press and hold the Xbox button  on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

If you are using a router, plug in the router and wait for all the lights to return to their normal state.

Hello TheGeorgeEng,

Try to reset the Xbox Insider Hub.

Open the Windows Settings with the help of the keyboard shortcut or the gear icon on the left panel of the Start menu.

Go into the Apps settings tile on the Settings main page by clicking on it.

Locate Xbox Insider Hub in the list of apps and expand it by clicking on it.

Choose the Advanced options link, under the Xbox Insider section.

Find the Reset button and click on it, and try again.

This is on my Xbox not pc.

Hey there Stozza.

Is it possible a different account on your Xbox One enrolled into Xbox Insiders? If so, try signing in with that and access the insider hub from that account to opt out.