Issue with Xbox App and Gamepass on PC.

download the xbox app and sign in with your account that has gamepass pc, then download the games from gamepass pc.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

I'm sorry to hear that you're having issues with the Xbox GamePass app on your PC. Here are a few troubleshooting steps you can try:

Check your internet connection: Ensure that you have a stable and reliable internet connection. Unstable internet connections can cause issues with the Xbox GamePass app, including difficulties with downloading and deleting games.

Clear the cache: Clear the cache of the Xbox GamePass app by going to "Settings > Apps > Apps and Features > Xbox GamePass app > Advanced Options > Reset." This will clear any stored data, and hopefully resolve any issues related to the app.

Check for updates: Make sure that your Xbox GamePass app is up to date. Check for any available updates by going to the Microsoft Store, clicking on the three dots in the upper-right corner, and then clicking on "Downloads and Updates."

Reinstall the app: If the issue persists, try uninstalling and reinstalling the Xbox GamePass app. Go to "Settings > Apps > Apps and Features > Xbox GamePass app > Uninstall." After uninstalling, reinstall the app from the Microsoft Store.

Disable any VPN or proxy: If you're using a VPN or proxy, try disabling it and see if the issue resolves. Sometimes, VPN or proxy settings can interfere with the app's connectivity.

Hi there,

The only thing I could suggest is to see if installing the games from the MS store website or MS store app instead of the Xbox Beta app. As the Gamepass PC app is still in beta and that might be the issue.

you need to get gamepass via the xbox app on pc, gamepass has nothing to do with steam, epic etc.

I've noticed that on Xbox Gamepass PC the games aren't optimized or updated the same as a regular release of a game. Some games on Gamepass PC don't have achievents when the console version does. The Gamepass versions seem to be different some how. Maybe
try resetting the Xbox beta app by right clicking it, then click more, then app settings.