Issue with Twitch

ryans2oo9 · Mar 23, 2014

Every time I try to watch a livestream on the newly updated Twitch app, the quality is usually is very poor for a second, then will go hd, then back to lower quality. Once it gets to back to low quality from HD it will repeat what I just saw in HD and a
little more, then the cycle repeats. The livestream I was watching happened to be a speed run so it had a timer on the side. I was curious as to how much lag I was actually experiencing so I pulled up the twitch app on my iphone (same wifi) and the xbox
was around 35 seconds behind. I repeated the test on multiple channels and got the same results every time. Is anyone else having this issue or has anybody been able to find a fix for this?

:)

Ariel Acu · Mar 23, 2014

Twitch Issue

Hi Emperials,

Thank you for bringing this up. For Twitch account concerns, I recommend that you reach Twitch Support team for further assistance. They could help you to sign out with your Twitch account and eliminate the error message that you received.

If you need further assistance, don't hesitate to reply to this post anytime. 

onyxishere · Mar 23, 2014

Twitch issue

Sorry to hear it. However, can you please post any issues you have regarding the new update to the update preview forums? Thanks.

forums.xbox.com/.../default.aspx

AdmiralSpeedy · Mar 24, 2014

Same exact issue here. Everything streams fine on my phone or tablet over WiFi and on both my wired PCs.

My One is set up with all of the appropriate ports open on the router it's wired to (I've even tried putting it in the DMZ) and the console reports an open NAT and a good connection. I have no issues streaming Netflix or YouTube, just Twitch.

The issue does tend to clear up if I let it play for a while and it doesn't happen every time, but probably 95% of the time.

Ariel Acu

Hi Emperials,

Thank you for bringing this up. For Twitch account concerns, I recommend that you reach Twitch Support team for further assistance. They could help you to sign out with your Twitch account and eliminate the error message that you received.

If you need further assistance, don't hesitate to reply to this post anytime. 

morpheus2n2

support.xbox.com/.../xbox-live-status This is affecting some other eservices aswell!

onyxishere

Sorry to hear it. However, can you please post any issues you have regarding the new update to the update preview forums? Thanks.

forums.xbox.com/.../default.aspx

AdmiralSpeedy

Same exact issue here. Everything streams fine on my phone or tablet over WiFi and on both my wired PCs.

My One is set up with all of the appropriate ports open on the router it's wired to (I've even tried putting it in the DMZ) and the console reports an open NAT and a good connection. I have no issues streaming Netflix or YouTube, just Twitch.

The issue does tend to clear up if I let it play for a while and it doesn't happen every time, but probably 95% of the time.

JamesHatton5

Although Twitch tell me they cannot support this issue and MS tell me it's a Twitch issue: I don't think Twitch values Xbox native-Twitch app streamers. They don't bring any where near the volume of traffic to Twitch that others do. Anybody who streams professionally i.e. generates a revenue for Twitch and themselves tends to use dedicated capture hardware. The bad news is, this isn't a priority for either company.

Has anybody tested native-app streaming with one of the other providers?

Issue with Twitch