Issue with the Elite 2 controller since last update

Good day,

Thank you for the promp response. No, it is not via bluetooth. I only play with the controller on a cable into the xbox. I do not play wireless. What is odd, as I explained earlier, my options button is not working at all, and it seems over sensitive when not in a game. It is very annoying as I cant select certain things due to this, and in game I can not access certain functions, as the option button is not working at all. Im on an Xbox Series X with an Elite V2 Controller

Hello again Leon L,

I'm sorry for the mistake, I would like to know how long you were having this problem and if the control had previously worked without problems. With the intention of helping you, I am going to suggest performing some steps that seem basic, but sometimes the problem can be something small:

So, a hard reset of your Xbox Series X should resolve any controller connectivity issues. Press and hold the Xbox button on the front of your console for 10 seconds, waiting until you hear and see the console turn off. Wait a few more seconds, then press the Xbox button again to turn on your console.

Also, as additional information, you can take a look at the following link where a user was presenting a problem similar to yours:

https://answers.microsoft.com/thread/6d858723-2d6a-42cd-bac7-f76bbf058c49

Let me know if this way the problem is resolved or if it still persists, good luck!

Best regards,
Jose.

Hello *eon L.
my name is Jose and I would be happy to help

In the latest firmware update it may affect the connection and Bluetooth performance with some older devices such as Xbox

If your controller is experiencing Bluetooth-related issues after a firmware update, you may choose to roll back your controller to a previous firmware version to fix the issue.

Some things to keep in mind are that you should only roll back your controller firmware if your controller has frequent issues with connections to non-Xbox devices.

And some older model drivers may not see the option to roll back the firmware.

It was a pleasure to help you, please do not hesitate to respond, I will always be willing to help.

source of information
https://support.xbox.com/en-US/help/hardware-network/accessories/controller-firmware-reversion

Best regards,
José.

There was a new update released, can you try updating your Elite Series 2 controller again?

I also have the Elite Series 2 controller and I do not run into these issues when using it with the PC.

All of my controllers last the lifetime of the console usually. I've has my elite since launch with no issues