Issue with streaming on netflix/disney+

Discus and support Issue with streaming on netflix/disney+ in XBoX on Windows to solve the problem; Have been experiencing issues with streaming and getting random colour discolouration on the video I'm watching, this only seems to happen on disney+... Discussion in 'XBoX on Windows' started by Joe Allen3, Apr 19, 2023.

  1. Joe Allen3
    Joe Allen3 Guest

    Issue with streaming on netflix/disney+


    Have been experiencing issues with streaming and getting random colour discolouration on the video I'm watching, this only seems to happen on disney+ and Netflix, does not effect games and/or prime, any fix for this? I've replaced hdmi cable and this didn't help. Thank you

    :)
     
    Joe Allen3, Apr 19, 2023
    #1
  2. Joe Allen3 Win User

    Issue with streaming on netflix/disney+

    I haven't no, I don't have a spare tv 😅 but other streaming platforms are fine, as is gaming
  3. Francia J. Win User

    Issue with streaming on netflix/disney+

    Thank you so much for that, Joe. I have here steps that we can try, please perform a power cycle on your console by following the steps below:

    POWERCYCLE CONSOLE​​​

    ​​​

    "1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

    If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    "Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps."
  4. Francia J. Win User

    Issue with streaming on netflix/disney+

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Thank you so much for the detailed information. Have you also tried to use a different TV to isolate the issue?
  5. kingrob Win User

    Disney Plus South Africa

    It seems like Disney has opted to use the Redstar streaming service, so we have "Disney", but it's not really Disney. It's Redstar, streaming Disney content.

    It's mind boggling how Netflix and Amazon can offer a great Windows 10 app, but South Africans are blocked from installing the official Disney app
  6. Misasa30 Win User

    Apple TV app on my Xbox One X quits working

    Having the same issue on Xbox series s.

    Hope a fix comes soon. Netflix and Disney work fine.
Thema:

Issue with streaming on netflix/disney+

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