Issue with Skyrim Add Ons

Hi, I'm becoming more and more frustrated with my Xbox lately. Today I tried to re-download all of the add ons for Skyrim (Hearthfire, Dragonborn, and Dawnguard) but they aren't showing up on the 'Add Ons' section on the Skyrim start menu. I purchased all
three around January with a credit card through my Xbox Live account onto my external hard drive. They worked originally, but my Xbox recently deleted everything off its internal memory and left me with nothing. *I copy and pasted my old post detailing what
happened with that below.

The add ons are all on my external hard drive and seem fine. But every time I start Skyrim, the Add Ons section just says 'No Add Ons Downloaded' despite everything I do to fix it. I've tried everything to re-install these add ons to my Skyrim game. I deleted
them, re-downloaded them, cleared my cache multiple times, took my hard drive out and put it back in, deleted and re-installed my Xbox Live profile, deleted my Marketplace cache, I even updated my licenses even though this was the Xbox (and profile) I bought
them on. I feel like I've tried everything I've found and now I'm at a loss. Please help!

*Here is my post about losing everything off my Xbox. I'm not sure if it's related to this problem with the Add Ons:

(So I have a 4GB Xbox 360 and out of nowhere this morning, it seems to have deleted all of my profiles. I went to turn it on and it skipped the sign-in page completely, which was when I realized the 3 profiles and one Xbox Live profile were completely gone.
It prompted me to update (which I did) but that didn't help. It prompted me to update a second time and that didn't help either. I then tried to re-download my Xbox Live profile onto the Memory Unit and it gave me an error message (80070570). So then I tried
taking out my external hard drive, which did nothing, but I could re-download my Xbox Live profile onto that hard drive without a problem.

When I go into storage, my Memory Unit still says I have a significant amount of space used up, but when I click on it, all the categories (Games & Apps, Profiles, etc.) all say 0KB. Clearly my external hard drive seems fine, but my Xbox's Memory Unit seems
to have completely wiped itself out overnight. I have a lot of saves on those other non-Xbox Live profiles and I really need to know if there's any way of getting that data back without having to lose it all reformatting. I'm having a hard time finding the
right answer online and I'd appreciate some help!)

:)

 

Problem With Skyrim Add Ons

You'll want to make sure that she downloaded it while on Xbox live, both accounts are gold, and you're using the same Xbox. She can redownload it through her download history (http://support.xbox.com/en-US/xbox-live/marketplace-and-purchasing/download-content-history)
and if that doesn't work try a license transfer (http://support.xbox.com/en-US/xbox-live/marketplace-and-purchasing/download-content). It should
work though...

 

skyrim add-ons

Try doing a license transfer. You can do this by,

-On your dashboard

• Go to Settings and select Account.
• Go to Your Billing Options and select License Transfer.
• Follow the instructions to transfer the content licenses.

After the licenses are transferred, you need to download the content again to update the local licenses. Then the content can be used by other profiles on your console and when you’re not connected to Xbox LIVE.

For information about how to download previously purchased content, see
Buy and redownload content from Xbox LIVE

 

Hey there, CosmicInbalance! Oh, man, am I very sorry to see the situation you're in! You've definitely done a lot of troubleshooting, so I mostly have some clarification questions for you that may help shed some light on what you're running into.

You state that your console initially gave an error code and all of your information was cleared out. I am sorry to see that happened to you! When this happened, did you format your console and was it fine again? Or did you have to send it in for repair
and you recently got it back? This will help nail some things down.

Your DLC is on an external hard drive, but is the game there, too? Is it on a different hard drive or the internal memory? If they are on separate storage devices, I suggest making sure they are both on the same device and launching the game after that.

Get back to me with the clarification questions and if the game and DLC are separated. We'll get to the bottom of this so that you can access your DLC!