Issue with receiving Achilles helmet on Halo 5

Hi there Fabricio, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

From what I see, the Achilles Helmet is not a cosmetic that can be directly purchased from the Xbox Store. Instead, it needs to be unlocked by meeting certain in-game requirements.

In this situation, it's necessary to reach out directly to Halo Support so they can provide you with the requirements needed to unlock the helmet. They are responsible for addressing internal game-related queries, such as the one you have right now.

You can contact them through the following link:

https://support.halowaypoint.com/hc/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

The achievement is listed in Halo MCC on both platforms, it should still be possible to unlock it, but keep in mind that you will no longer receive the helmet you were awarded on Xbox 360 and the gamescore is not the same, in Halo 4 you were given 20 G and in Halo MCC it is only 5 G

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you have a question about unlocking Emile's helmet.

This is what you need to achieve to get the helmet:

Emile's helmet is available as an Avatar Award and is obtained by earning a Bulltrue Medal in either multiplayer or Firefight matchmaking

Bulltrue Medal -

Bulltrue is a medal in Halo 3, Halo: Reach, Halo 4, Halo 5: Guardians, and Halo Infinite multiplayer that is awarded when a player kills another player who is in the act of an Energy Sword lunge. The lunge does not necessarily have to be directed at the player who receives the medal; the swordsman can be in the act of lunging at any player. In Halo 3 and Reach it is represented by a brown diamond with a silver outline and a bull's head in the center. In Halo 4 the bull's head is atop a blue circle and grey cross. In Halo 5: Guardians, the bull's head is on top of a brown octagon.

The only indication I received that this app has to be installed again;

But no succes.

Achille De Schepper

Hey Noneck0875,

Please know that customers who viewed the E3 event live through their Mixer account are the only ones eligible to receive the
MixPot rewards. With that said, after further research, we have confirmed that there is no Mixer account associated to the Gamer Tag: Noneck0875 Thus, the reason you are unable to access the "Halo 5 Classic Helmet REQ Pack".

Best regards,