Issue with promo code i got from pre-ordering BF1

Discus and support Issue with promo code i got from pre-ordering BF1 in XBoX Sales and Promo to solve the problem; Got a promo code from pre-ordering battlefield 1, tried redeeming it on 11/2/16 and i was told something went wrong and to try again. Tried later that... Discussion in 'XBoX Sales and Promo' started by FYKxBRoKeN, Nov 3, 2016.

  1. FYKxBRoKeN
    FYKxBRoKeN Guest

    Issue with promo code i got from pre-ordering BF1


    Got a promo code from pre-ordering battlefield 1, tried redeeming it on 11/2/16 and i was told something went wrong and to try again. Tried later that night still got an error code, tried it today and was met with the same error. The code by now has to be
    expired, but thats not the case about yesterday when it refused to work, need help.

    :)
     
    FYKxBRoKeN, Nov 3, 2016
    #1
  2. King Hanzzo
    King Hanzzo Guest
    accidentally deleting promo codes

    i accidently deleted some promo codes i got from pre ordering final fantasy 15 without thinking
     
    King Hanzzo, Nov 3, 2016
    #2
  3. Kelo26
    Kelo26 Guest
    Promo Code for Recore Pre-Order

    I did not receive my promo code when I pre-ordered Recore on Labour Day weekend. It was $49.99 +$10 promo code on the Microsoft Store. On the XBox store, it was $39.99. I purchased from the Microsoft store, and nowhere was there any information about
    the promo code after purchase. It is not in the original email they sent when pre-ordering. I decided to wait until it got charged to my account to see if I would get the code then. Upon release of the game, I got another email saying the $49.99 + tax got
    charged to my account. Still nothing about my promo code. I decided to wait until the disc got delivered. Upon receiving the game, I checked the packing slip/receipt as well as the rest of the box. Still no code.

    I just spent the last 3.5 hours chatting with Microsoft support, and still no promo code. Where is my $10 code?!?!

    Anyone else pre-order and either receive or not receive their promo code? I would like proof to provide to Microsoft that it was a thing (they think maybe I imagined it), and also to show that others have the same issue.
     
    Kelo26, Nov 3, 2016
    #3
  4. Mister Beep
    Mister Beep Guest

    Issue with promo code i got from pre-ordering BF1

    Hey there Broken,

    EA Access codes for Battlefield 1 expired on 11/3 GMT. Depending on your time-zone, that could have had an effect. Due to the codes now being expired and the promotion has concluded, we are unfortunately unable to assist further. Please be sure to redeem
    the codes as soon as they arrive to avoid running into expiration dates such as this. Sincere apologies for any frustration this may have caused
     
    Mister Beep, Nov 4, 2016
    #4
  5. Mister Beep Win User

    Issue with promo code i got from pre-ordering BF1

    Hey there Broken,

    EA Access codes for Battlefield 1 expired on 11/3 GMT. Depending on your time-zone, that could have had an effect. Due to the codes now being expired and the promotion has concluded, we are unfortunately unable to assist further. Please be sure to redeem
    the codes as soon as they arrive to avoid running into expiration dates such as this. Sincere apologies for any frustration this may have caused
  6. Jaximus Decimus Win User

    Why is The SR cap for standard edition 70 if you didn't play during November??

    No, man, the codes were a pre-order bonus in the UK. You didn't have to get the LE. You just had to pre-order from whoever was doing the promo.
  7. DrunkZombieCat Win User

    EA Access 1 month code from BF1

    I have the same problem i pre-order bf1 in may i still didnt get ea access code wtf and on the 13 the game get open...
  8. pan0606 Win User

    Missing fallout 3 code ordered Oct 28 been checking every day no code to date

    Promo pre-order fallout 4 get fallout 3 code
  9. SamzillaTM Win User

    Is there anyway I can test call of duty Black ops 4 early

    There will be a beta available, but it's a private beta and you have to have a code.

    Comcast has a promo for a free code if you have their services, and you can get a beta code from Amazon if you pre-order it.
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Issue with promo code i got from pre-ordering BF1

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