Issue with paymant

Discus and support Issue with paymant in XBoX on Windows to solve the problem; Today I got an unpaid payment from the xbox game pass from my account. The microsoft account shows that the payment is unsuccessful. Money from the... Discussion in 'XBoX on Windows' started by JakubNabywaniec, Dec 1, 2018.

  1. JakubNabywaniec
    JakubNabywaniec Guest

    Issue with paymant


    Today I got an unpaid payment from the xbox game pass from my account. The microsoft account shows that the payment is unsuccessful. Money from the account has been downloaded and I would like to recover it.

    :)
     
    JakubNabywaniec, Dec 1, 2018
    #1
  2. FieryBarbecue68
    FieryBarbecue68 Guest
    Paymant

    hello.

    What is happend?

    Service Xbox tried to get my money from my Visa card for month status that i've canceled!

    Info about payment

    Номер заказа
    567172082022095527
    Получить помощь по заказу

    Итого
    239,00 ₽
    Сведения
    Please cancel this future trying to get my money by xbox service.
    I've already bought gold status for a year!
    Inform me please about cancelling by mail.
    Thanks!
     
    FieryBarbecue68, Dec 1, 2018
    #2
  3. geekfather
    geekfather Guest
    Paymant

    You will need to contact support directly as forum support cannot help in this. You can chat with them here
    support.xbox.com/contact-us
     
    geekfather, Dec 1, 2018
    #3
  4. {Parity}
    {Parity} Guest

    Issue with paymant

    {Parity}, Dec 1, 2018
    #4
  5. choppyseize
    choppyseize Guest
    Hi, yes as stated you would need to contact support to resolve this, It could on your cards end too so you may want to contact your card company as well
     
    choppyseize, Nov 6, 2018
    #5
  6. choppyseize Win User

    Issue with paymant

    Hi, yes as stated you would need to contact support to resolve this, It could on your cards end too so you may want to contact your card company as well
  7. {Parity} Win User

    Issue with paymant

    You will need to contact support directly for assistance with purchasing issues. https://support.xbox.com/contact-us
  8. geekfather Win User

    Paymant

    You will need to contact support directly as forum support cannot help in this. You can chat with them here
    support.xbox.com/contact-us
  9. Ricardo Cintra Win User

    Xbox payment

    The paymant is Automatic now I Think, go in My Microsoft Account / Billing /payments and see your Subscriptions
  10. Hazi70 Win User

    Been trying to redeem Xbox live membership code

    Here the same

    XBOS-3014 nothing else

    Tried everything on console, all my different PCS - deleted all paymant Options, reentered CC, tried with PayPal, ......

    Tried the prepaid CArd
Thema:

Issue with paymant

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