Issue with password changing

Discus and support Issue with password changing in XBoX Accessibility to solve the problem; Whenever I change my password and then go to reenter it it says its wrong, I also suspect that a suspicious user has gotten access to my computer/mail... Discussion in 'XBoX Accessibility' started by Thomas HARSKAMP, Jul 6, 2023.

  1. Thomas HARSKAMP
    Thomas HARSKAMP Guest

    Issue with password changing


    Whenever I change my password and then go to reenter it it says its wrong, I also suspect that a suspicious user has gotten access to my computer/mail email. what should I do?

    :)
     
    Thomas HARSKAMP, Jul 6, 2023
    #1
  2. WattyNuela Win User

    Issue with password changing

    Hello Thomas, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    I would like to ask, may I know if you’re able to see unknown activity in your account?

    Additionally, let me share an article that may be helpful in case you need to review how to check your recent account activity:
    https://support.microsoft.com/account-billing/v...
  3. Eggnogga Win User

    security

    I think most websites where there is a login/password when you are "forced" to change your password, you cannot change it back to what it was. How is this really an issue? Change the password to what you want (not the original), login with the new password
    and voila.... you're set.
  4. Robby Sayles Win User

    Factory Reset

    Changing your password should help with the issue.
  5. Mister Getafix Win User

    Password change

    Hi there!

    If you can access the app on your phone we suggest navigating to the settings screen and then signing out and signing back in.

    This should prompt it to ask for the password and you can enter the new one.

    If it does not, be sure to uninstall the app, power off the device for 5 mins and then sign back in and reinstall the app.

    Post back and let us know how that goes!
  6. Leo Invictus Win User

    password change?

    If you have not yet purchased your new slim, I would change the passord ASAP here at Xbox.com, and then also at the Xbox.com site, you might want to go to "My Account," and then
    Xbox Profile Protection (in case the link does not work, it can be found under the "Settings and Preferences" column). From there, you will see a list of your consoles that do not
    require a password for sign-in. If your old console is listed there, you should click "require profile download" for that console. Then if access to your profile is attempted on the old console, it should prompt them for the WLID and password.
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Issue with password changing

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