Issue with gold/xbox rewards

Discus and support Issue with gold/xbox rewards in XBoX Rewards & Social to solve the problem; Hi guys, Just got my rewards added to my account but i didnt get the gold reward % bonus. Also keeps saying im not gold but just confirmed with xbox... Discussion in 'XBoX Rewards & Social' started by Bankai Ichigo X, Dec 28, 2016.

  1. Bankai Ichigo X
    Bankai Ichigo X Guest

    Issue with gold/xbox rewards


    Hi guys,

    Just got my rewards added to my account but i didnt get the gold reward % bonus. Also keeps saying im not gold but just confirmed with xbox support it shows active. This also doesnt allow me to join the vip section.

    Please help!

    :)
     
    Bankai Ichigo X, Dec 28, 2016
    #1
  2. KennyTheBassist
    KennyTheBassist Guest
    Gold member status.

    I am a gold member and have been a gold member for many years but i am not listed as a gold member on xbox live rewards so i have not been getting the right benefits of being a gold member from Xbox live rewards.

    Is there any way to fix this issue?
     
    KennyTheBassist, Dec 28, 2016
    #2
  3. Niper08
    Niper08 Guest
    Microsoft reward points

    I have been in the Microsoft rewards since 2014 but have never been credited any rewards for game purchases or Xbox live gold subscription. What's the issue??
     
    Niper08, Dec 28, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
     
    XBLRewards8, Dec 29, 2016
    #4
  5. nol95 Win User

    Xbox Gold Quests for September 2018 rewards not received.

    This wasn't a Microsoft Rewards issue, it was an Xbox Live Gold Quests thing. Not related to MS Rewards.
  6. XBLRewards8 Win User

    Xbox Live Gold reward problems

    Hello SleepMom67,

    This forum is for Xbox Live Rewards issues only. We see that we are identifying you as a Gold member, and have not given out Rewards Credits for renewals since 2014. If you are having issues with the Gold service, you should contact Xbox Support at (support.xbox.com/contact-us).
  7. alexwheeler Win User

    Refer-a-Friend

    If you are a member of the xbox live rewards program and are a gold member of xbox live, you can send them a link found on your rewards refer page that your friend can use to sign up for xbox live gold, for this you will both recieve a reward for refering
    stated on the rewards website. If this doesn't solve your problem, could you specify more about what your issue involves
  8. XBLRewards8 Win User

    Can I get my points back?

    Hello IOG Frost,

    You cannot use Xbox Live Rewards Credits for Gold subscriptions. Therefore, this sounds like you are asking about the Microsoft Rewards program. This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not
    fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  9. XBLRewards8 Win User

    Issue with gold/xbox rewards

    Hello Bankai Ichigo X,

    Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

    —My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

    Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.
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Issue with gold/xbox rewards

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