Issue with Games on Demand Pre-Order Punchcard

Discus and support Issue with Games on Demand Pre-Order Punchcard in XBoX Rewards & Social to solve the problem; The terms and conditions clearly state... How to Receive the Offer: During the Offer Period, eligible Xbox Live Rewards members can pre-order one... Discussion in 'XBoX Rewards & Social' started by breakshot4, Dec 27, 2016.

  1. breakshot4
    breakshot4 Guest

    Issue with Games on Demand Pre-Order Punchcard


    The terms and conditions clearly state...

    How to Receive the Offer: During the Offer Period, eligible Xbox Live

    Rewards members can pre-order one (1) digital game (any edition) from

    the list provided here from the Xbox Store to receive one (1) punch.

    Once he/she receives three (3) punches, he/she will receive 15,000

    Rewards Credits (the “Offer”).

    I preordered three games from this list Dead Rising 4, Dragon Ball Xenoverse 2 and WWE 2K17 and have only received two punches and not three. It shows the games listed as preordered on the page (Xbox Live Rewards)
    and shows the counter at 2 instead of three.

    Dropbox - Link not found

    Dropbox - Link not found

    :)
     
    breakshot4, Dec 27, 2016
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

    Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.
     
    XBLRewards3, Dec 27, 2016
    #2
  3. XBLRewards3
    XBLRewards3 Guest
    punch card not working!

    Hi JTREADY. Your pre-order of The Evil Within 2 and Shadow of War went towards last quarter's Games on Demand Pre-Order punchcard. Since you completed that offer, Rewards Credits were awarded back in August. Your pre-order of South Park was made on September
    4. The current Games on Demand Pre-Order punchcard began October 1. For pre-orders to qualify, they need to be made during the offer period.
     
    XBLRewards3, Dec 27, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Issue with Games on Demand Pre-Order Punchcard

    Hello breakshot4,

    It looks like your purchase of Dragon Ball Xenoverse 2 was not punched properly, due to the system incorrectly using the US release date instead of the release date for your region. Apologies for the inconvenience. We will adjust this manually, and you should
    see the changes shortly.
     
    XBLRewards8, Dec 29, 2016
    #4
  5. XBLRewards3 Win User

    Purchased Destiny 2 Digital Deluxe- Did not receive the MyVIP Percentage Back

    Hi Notanewb2010. Smwutches is correct. Your pre-order went towards the Games on Demand Pre-Order punchcard. Since the punchcard wasn't completed, you did not get awarded.
  6. XBLRewards3 Win User

    Punch Card Promotions

    Hi MUDGATTOR. For the current Games on Demand Pre-Order offer, we see that you pre-ordered Assassin's Creed Origins. This punchcard began October 1. For the past Games on Demand Pre-Order offer, you pre-ordered Shadow of War and
    Agents of Mayhem. This punchcard ran from July 1 to September 30. Since you only had two of the three punches, you did not complete the offer. To complete the current punchcard, you'll need to purchase 2 more qualifying titles.
  7. XBLRewards3 Win User

    punch card not working!

    Hi JTREADY. Your pre-order of The Evil Within 2 and Shadow of War went towards last quarter's Games on Demand Pre-Order punchcard. Since you completed that offer, Rewards Credits were awarded back in August. Your pre-order of South Park was made on September
    4. The current Games on Demand Pre-Order punchcard began October 1. For pre-orders to qualify, they need to be made during the offer period.
  8. XBLRewards3 Win User

    Haven’t received my points for preordering destiny 2

    Hi ABitOfFruit. Smwutches is correct. That pre-order went towards the Games on Demand Pre-Order punchcard. Since you didn't purchase three pre-orders, the mission was not completed.
  9. XBLRewards3 Win User

    Pre-order PunchCard Mission Question

    Hi TG Fireflex. To qualify for the Games on Demand punchcard, pre-orders must be made during the promotional offer period. Since this iteration of the Games on Demand punchcard began October 1, only purchases made after that date
    will count.
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Issue with Games on Demand Pre-Order Punchcard

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