Issue with downloading games fro Xbox app to my PC

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Martin

Please double check if your windows system and all apps are up to date, and do the next as well:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and try again

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If the issue persists reinstall Gaming Services using powershell command

Press Windows key + X and then select Windows PowerShell (Admin).

Type or copy / past the following command and press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

Restart the PC and Open the Xbox application.



A blue notification with the following message is going to appear at the bottom:

"This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install"

Select Install to reinstall Gaming Services, once installed check again

If you already tried that, tell me what else did you do? (besides the things described in your post)

In that way I can advise you different things or how to proceed

Unfortunately Game Pass is only available for the Xbox One and PC. There is no Game Pass fro the 360.

Hi, i think you can use it anywhere on Xbox one/pc thanks by Xbox play anywhere but only few games have support for it for now and it should work

Regards,

Hi Deigge,

Thank you for posting on the Xbox forums. I'd be happy to help.

Which beta app are you having issue downloading? The Xbox Console Companion App (Beta) or the Xbox Game Pass for PC app (Beta)? You'll need to have he beta companion app downloaded first before you can download the PC game pass app (beta) and you will also
need to have Windows update version 1903.

Restart your PC and then make sure you have the requirements to download the PC game pass app.

Thankfully I found a solution. I went to my programs and chose to "repair" the Xbox app. I also downloaded the iPhone Game Pass app. I restarted my computer and installed a game using the app on my phone. Now I can download games from the app on my PC with no issues. Hopefully this is a permanent fix.