Issue with downloading and updating games

Discus and support Issue with downloading and updating games in XboX Insiders to solve the problem; Hello all, I just got off a support chat with someone from the community that told me to post this issue in here so I apologize if this is the wrong... Discussion in 'XboX Insiders' started by /u/kickincommando, Jun 23, 2023.

  1. /u/kickincommando
    /u/kickincommando Guest

    Issue with downloading and updating games


    Hello all,

    I just got off a support chat with someone from the community that told me to post this issue in here so I apologize if this is the wrong area but Janice V has asked me to post here. I recently have been having issues with downloading/updating games. I tried everything in the book. Fresh factory reset, clearing MAC address. DNS settings to 8.8.8.8/8.8.4.4 and the 1.1.1.1/1.0.0.1 and none of it worked. With apps downloading just fine it seemed I was only having issues with games.



    Again, I will apologize if this is not the spot to post this, but this is where I was directed. Janice told me to swap networks and see if that worked and it has so far...I currently have a game downloading very slowly from a hot spot...I do not know what it is, but I am thinking the latest OS build of xbox has an issue with it or something else as everything else in my household works just fine switch, ps5, pc, streaming, etc...



    Thoughts?

    submitted by /u/kickincommando
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    /u/kickincommando, Jun 23, 2023
    #1
  2. Spicyotaku Win User

    Issue downloading game update.

    Hi!

    Sorry to hear you're having problems but let us see if we can help. After checking a few pages, i think i may have found 2 possible solutions for you. It's a little bit of reading but if it works, it works.

    First possible solution is found here:
    http://support.xbox.com/en-GB/xbox-360/system-updates/system-update-help

    That is from the official trouble shooting pages. There is some good stuff there and if you try following every option, chances are your issue will be resolved.



    Second is a post within these forums by Xbox Support. Some of it is the same but there are one or two additional solutions you could try. The link is

    http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/153327.aspx

    Now if none of that helps you, please come back and let us know. Someone, either myself or another, will try and look in to the issue further for you :)
  3. DJKrome-7B70B6A7-B79 Win User

    Game Update Download Issue

    I'm having the same issue. I'm getting Installation Stopped errors for Far Cry 4, GTA V and Assassins Creed
  4. Adamski707 Win User

    Can't reinstall game on Xbox Games Pass for PC

    Found the issue! There was an update to this game queued in the 'Downloads and Updates' section of the Microsoft Store. I think the update was stuck there in limbo, as I'd uninstalled the game. Downloading the update now - and now it shows up as downloading
    in the Xbox app.

    Thanks for the help guys!
  5. Mister Quimby Win User

    Issues with updating/downloading

    Hey there Korandas!

    Sorry to hear about the download issues! This issue was previously being investigated and has since been resolved. If you are continuing to experience download issues, please go ahead and create a new thread. Be sure to include the details of the issue as
    well as any troubleshooting steps that you have tried. Thanks in advance!
  6. DENAz666 Win User

    Issues with updating/downloading

    Are you guys a part of the preview program by chance? As we've been having some issues with the latest update it seems.

    If you are, please make sure to post your problems in the Preview Support forums:

    forums.xbox.com/.../default.aspx

    @Wnt sum candy, if you are not in the preview program, please let us know and we'll do our best to give you some suggestion on figuring out the problem :)
Thema:

Issue with downloading and updating games

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