Issue with Disc-based backwards compatibility

Discus and support Issue with Disc-based backwards compatibility in XBoX Games and Apps to solve the problem; I don't know if others are having issues with Just Cause 2 trying to use the disc in the Xbox 1 console, but I've recycled the power a few times and... Discussion in 'XBoX Games and Apps' started by MINIGEDDY98, Nov 15, 2015.

  1. MINIGEDDY98
    MINIGEDDY98 Guest

    Issue with Disc-based backwards compatibility


    I don't know if others are having issues with Just Cause 2 trying to use the disc in the Xbox 1 console, but I've recycled the power a few times and still end up with an error message stating "This game isnt playable here, check Xbox.com for a list of backwards
    compatible games." Even though that just cause 2 is on that list of supposed avAilable games for backwards compatibility. I'm curious to find out what the issue is and I would love if someone could help me resolve it, because Xbox support seems to have no
    clue of what the issue is or how to fix it.

    :)
     
    MINIGEDDY98, Nov 15, 2015
    #1
  2. THE PRIS0NER
    THE PRIS0NER Guest
    Could backwards compatibly be coming

    Going to guess that they would offer something to Playstation Now. Not disc based backwards compatibility.
     
    THE PRIS0NER, Nov 15, 2015
    #2
  3. onyxishere
    onyxishere Guest
    onyxishere, Nov 15, 2015
    #3
  4. Mister Quimby
    Mister Quimby Guest

    Issue with Disc-based backwards compatibility

    Hey there MINIGEDDY98!

    Sorry to hear about the issue with the Just Cause 2 disc! If the issue is continuing to occur, I recommend trying a few troubleshooting steps:

    • First, press and hold the power button on your Xbox One console for 10 seconds.
    • Once your console has powered off, wait a few minutes and then power on your console.
    • Insert the Just Cause 2 disc into your Xbox One console and check to see if you are able to install it.
    If the issue continues after trying the steps above, check out our Backward Compatibility Troubleshooting page for some helpful steps. If the issue persists, go ahead and fill out the survey
    at the end. Thanks in advance!
     
    Mister Quimby, Nov 16, 2015
    #4
  5. Mister Quimby Win User

    Issue with Disc-based backwards compatibility

    Hey there MINIGEDDY98!

    Sorry to hear about the issue with the Just Cause 2 disc! If the issue is continuing to occur, I recommend trying a few troubleshooting steps:

    • First, press and hold the power button on your Xbox One console for 10 seconds.
    • Once your console has powered off, wait a few minutes and then power on your console.
    • Insert the Just Cause 2 disc into your Xbox One console and check to see if you are able to install it.
    If the issue continues after trying the steps above, check out our Backward Compatibility Troubleshooting page for some helpful steps. If the issue persists, go ahead and fill out the survey
    at the end. Thanks in advance!
  6. x RaMb0 4 L1F3 Win User

    Backwards Compatible Disc Games - Lag Every 15 Minutes

    It happens on the offline mode of COD as well. But it's obviously not a network issue because it only occurs on disc-based Backward Compatible titles, whether it is Call of Duty: Black Ops, Left 4 Dead 2, or Gears of War 3. But all my digital Backward Compatible
    games, my digital Xbox One games (including other Call of Duty titles), and my disc-based Xbox One games work perfectly fine. It goes without saying that network issues do not affect such a specific type of games, in this case, disc-based Backward Compatible
    titles.

    Also, I now found two friends with identical issues, where they lag every 15 minutes on disc-based Backward Compatible titles, but on nothing else. I'm starting to think this is a bigger issue which needs addressing on Xbox's part through some sort of update,
    but after spending over 10 hours with Support, I've nearly given up because nobody from Xbox is willing to take responsibility for the issue.
  7. THE PRIS0NER Win User

    Could backwards compatibly be coming

    Going to guess that they would offer something to Playstation Now. Not disc based backwards compatibility.
  8. JLtheStoneWall Win User

    Xbox One Disc Drive

    Bumpity bump. So nobody else has experienced this after playing disc-based Reach backwards compatible?
  9. x RaMb0 4 L1F3 Win User

    Backwards Compatible Disc Games - Lag Every 15 Minutes

    Hello, thanks for responding. I popped in and watched a DVD of a film and it loaded just fine and played without any issues or stuttering. Yet, my disc-based backwards compatible games still have the described issue.
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Issue with Disc-based backwards compatibility

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