Issue with depositing of rewards points

Discus and support Issue with depositing of rewards points in XBoX Rewards & Social to solve the problem; every time I request for my rewards points to be deposited it never does and every time I go onto my rewards page it shows the button to request a... Discussion in 'XBoX Rewards & Social' started by ASS458, Nov 23, 2016.

  1. ASS458
    ASS458 Guest

    Issue with depositing of rewards points


    every time I request for my rewards points to be deposited it never does and every time I go onto my rewards page it shows the button to request a deposit for a month later not 15 days

    :)
     
    ASS458, Nov 23, 2016
    #1
  2. BaldBoxer
    BaldBoxer Guest
    Points not depositing

    My reward points still aren't depositing can someone help with this please?
     
    BaldBoxer, Nov 23, 2016
    #2
  3. Oscar Navarrete jr
    Oscar Navarrete jr Guest
    ACCOUNT NOT DEPOSITING REWARDS

    My account has always had issues with DEPOSITING REWARDS. Can you please assist in DEPOSITING my points.

    error:

    There seems to be an issue with your account:

    please reach out to our support
    forum team    .
     
    Oscar Navarrete jr, Nov 23, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Issue with depositing of rewards points

    Hello ASS458,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    Since this error is being caused by an incorrect interaction from a database containing Microsoft Account information, this is an issue that we have escalated to another team. At the moment, we have not received a estimate on when this problem will be resolved.
    To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
     
    XBLRewards8, Nov 23, 2016
    #4
  5. Smwutches Win User

    Microsoft points transfer

    There was a rewards deposit on the 8th and a lot of people are still having issues getting rewards credits deposited so they are getting those emails. The OP is mistaken that they are points though.
  6. FACELESSICE Win User

    Earning Microsoft Points for Gold renewal

    Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
    list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
    a link to the forum

    forums.xbox.com/.../29.aspx
  7. Smwutches Win User

    Regarding gems

    If you don't redeem the gems by June 15, they will be converted to Microsoft Rewards points.

    If you have any pending credits by May 31, 2018, they will be deposited into your account as currency by the end of June. If there is an issue depositing credits into your account, they will be converted to Microsoft Rewards points.
  8. XBLRewards8 Win User

    Issue with depositing of rewards points

    Hello ASS458,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    Since this error is being caused by an incorrect interaction from a database containing Microsoft Account information, this is an issue that we have escalated to another team. At the moment, we have not received a estimate on when this problem will be resolved.
    To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  9. GronTron Win User

    Not getting MS points from Xbox rewards

    http://rewards.xbox.com/faq/

    How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
    you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

    How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
    more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.
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Issue with depositing of rewards points

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