Issue resolved for latest PC app update (2/23/24)

I've experienced several issues trying to launch games after one of the many components is updated on my PC.

The method below usually resolves the problems.

1) Get latest Windows Updates

Start Menu / Settings / Updates and Security / Check for Updates

2) Get latest Microsoft Store Updates

Start Menu / Microsoft Store / Library / Get Updates / Update All

3) Reset Microsoft Store App

Start Menu / Settings / Apps / Microsoft Store / Advanced options / Reset

4) Restart Computer

Yes, This definitely happened post latest update. I was just on the preview dashboard app prior to the 6/23 update. Deleting the app and reinstalling does not work. Hard restart does not work. Soft restarting does not work. I've done everything other
than a reset, which I will not do. Hopefully the next update resolves this.

Uninstalling and re-installing Minecraft did not help since I was essentially re-installing the "latest" version for PC that wasn't the latest version needed to play on the realms. The proper Minecraft update was made available for PC one day after realms was updated.

> Additionally, you can try checking for updates through the Microsoft Store app. To do this, open the Microsoft Store app, click on the three dots in the top right corner, and select "Downloads and updates." From there, click "Get updates" and see if there is an update available for Minecraft Launcher.

This was the original issue, in essence, the update for PC was not available on the Microsoft store until a day after the update was pushed to realms.

The issue was the Minecraft client on the Microsoft store being updated 24 hours after the update to realms was pushed, so for 24 hours there was a mis-match in the game versions.

Meaning for 24 hours it wasn't possible to play the game since the versions didn't match.

The issue is fixed now that the update has been pushed to PC however I hope that in the future the update gets pushed at the same time on PC and on the realm.

Thank you for your understanding and for taking the time to respond within a reasonable time-frame.

Hello RedF0X88,

There are a couple of things you could try to resolve your issue.

1. Make sure you have the latest version of Windows. You can check this by hitting the windows key and typing "Settings", then click on "Update and Security, then click "Windows Update".

2. If you are using the Windows Store app to download the games try the Xbox app for PC (still in beta). https://www.microsoft.com/store/productId/9MV0B5HZVK9Z

3. Make sure that you are logged in as the system administrator for the PC.

I hope this helps!

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

Here are some steps you can try to resolve the issue with installing certain games on your PC using the Xbox app:

Check your system requirements: Make sure your PC meets the minimum system requirements for the games you're trying to install. You can find the minimum requirements on the Microsoft Store or the game's official website.

Check your storage: Make sure you have enough free storage space on your PC to install the games. Some games can be large and require a significant amount of storage.

Update Windows: Make sure you have the latest Windows updates installed. This can resolve any compatibility issues between the Xbox app and your PC.

Check for Xbox app updates: Make sure you have the latest version of the Xbox app installed on your PC. You can check for updates by going to the Microsoft Store and checking for updates for the Xbox app.

Check for regional restrictions: Some games may be restricted in certain regions, and you may not be able to install them if you are located in a restricted region. Make sure the game is available in your region by checking the Microsoft Store or the game's official website.

Restart your PC: Sometimes, restarting your PC can resolve temporary software issues that might be causing the problem.

Contact Xbox Support: If none of these steps resolve the issue, you can contact Xbox Support for further assistance. They can help you diagnose and resolve any technical issues with the Xbox app and your PC.