Issue not seeing messages from Xbox

dudek77,

I'm not sure what you mean by "free codes". However, if you are saying that Xbox Live messaging is working with your account on your mobile device and PC, but not on your Xbox. Then this could just be a minor issue with your account/profile not syncing with
the backend of the Xbox Live cloud. May I suggest deleting and "re-add" your account back to your Xbox to force everything to update.
Let us know if you continue to have problems with your Xbox Live messaging.

support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

SA

it's probably hiding in "messages from xbox" under your "communication" icon in the xbox menu, you'll see "conversations", "new conversation". and "messages from xbox". select it and you might see a message there.

Hello Fox,

Great idea! I recommend posting this on our
Xbox ideas page. That way the right people can see this idea, and the community can vote on it.

Hope this helps!

The XBOX ideas page is a great place for this. Tons of good stuff on there!

Thank you, Miss Portia. I had been having the same issues, and I use Xbox.com often for messaging. My message was from XBox LIve in regards to a recent dlc error credit, but the end result was the same. Once I deleted said message from my console I was able
to see/send messages from Xbox.com again. Appreciate it.