Issue downloading profile to Xbox 360 - error 80151103

Discus and support Issue downloading profile to Xbox 360 - error 80151103 in XBoX Accessibility to solve the problem; I’ve got an issue with logging into my microsoft account on my Xbox 360 where I log in and it says “Sorry, there’s a problem with the credentials that... Discussion in 'XBoX Accessibility' started by Annabel97, Mar 21, 2022.

  1. Annabel97
    Annabel97 Guest

    Issue downloading profile to Xbox 360 - error 80151103


    I’ve got an issue with logging into my microsoft account on my Xbox 360 where I log in and it says “Sorry, there’s a problem with the credentials that you’re using to sign in. Go to https://account.live.com to fix the problem. 80151103”.
    First of all I tried changing my password, which has worked in the past, but that didn’t work. Then I tried deleting my profile, clearing my storage’s cache and re-downloading the profile but, when I try to download my profile, it seems to log me on as it allows me to pick where I want the profile downloading to then when it gets part way through downloading it gives me the same error message as before.
    After reading a suggestion online I turned on 2-step verification and tried logging in with an app password and the same thing happens where it asks me where to save the profile and then I get the same error message. I also tried saving my profile to a USB stick rather than my hard drive but, again, it gives the same error message. Also when I check my microsoft account activity it says that the sign-ins on my xbox have been successful. I'm literally at my wit's end with this and would appreciate any suggestions!

    :)
     
    Annabel97, Mar 21, 2022
    #1
  2. NMXU Win User

    Error 81051103

    Are you sure the error code is 81051103? That number seems to not represent an error. Do you mean 80151103? If so, that error code signifies a problem downloading your Xbox Live profile when you sign in. You can read up more on the issue by clicking the
    link below. Possible solutions include resetting your password or re-downloading your profile then trying to sign in again.

    support.xbox.com/.../error-code-80151103
  3. Kathy A. Win User

    Возникла проблема с учётными данными 80151103

    Hi SebastianSarmiento Vargas,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    If ever you are also looking for the translated version on the first reply please check this:

    We actually have a support article where you can check out the troubleshooting step by step. Please take a look: Error 80151103 occurs when you download your profile to your Xbox 360 | Xbox Support.

    Xbox 360 support content is no longer being maintained. If you need more information about your Xbox 360 console, you can also check out this thread -

    For the step-by-step, let us wait for his reply to you.

    Kind regards,

  4. ChillyChi1 Win User

    did Microsoft discontinue downloading profiles on the xbox 360?

    I was wondering if Microsoft decided to discontinue the download profile option on the Xbox 360. every time I try to log in I get the error code 80151103.
    80151103
  5. Kathy A. Win User

    How do I fix the error code 80151103 (problem with credentials)?

    Hi Anonymous_7638,

    We appreciate you have reached out to Xbox Forums regarding Error Code 80151103. Though we have support article - Error 80151103 occurs when you download your profile to your Xbox 360 that could be a benefit for you to try. However there are some customers currently having issue with the Xbox 360 Profiles which the Internal Support Team is still actively investigating.

    For any updates, we will let you know and should you have other details to share that would be helpful for the team that is investigating this. Please feel free to post a reply in this thread.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. Kathy A. Win User

    Error Code 80151103, Can't redownload profile etc

    Hi NicholasHigginbotham,

    We appreciate you have reached out to Xbox Forums regarding Error Code 80151103. Though we have support article - Error 80151103 occurs when you download your profile to your Xbox 360 that could be a benefit for you to try. However there are some customers currently having issue with the Xbox 360 Profiles which the Internal Support Team is still actively investigating.

    For any updates, we will let you know and should you have other details to share that would be helpful for the team that is investigating this. Please feel free to post a reply in this thread.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
Thema:

Issue downloading profile to Xbox 360 - error 80151103

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