Issue creating Xbox Child Account

Discus and support Issue creating Xbox Child Account in XBoX on Windows to solve the problem; Greetings, Objective: I have two daughters who I want to play minecraft with, they have Apple devices and I am using my PC (windows). Steps taken:... Discussion in 'XBoX on Windows' started by JosephKuper, Jan 30, 2019.

  1. JosephKuper
    JosephKuper Guest

    Issue creating Xbox Child Account


    Greetings,

    Objective: I have two daughters who I want to play minecraft with, they have Apple devices and I am using my PC (windows).

    Steps taken:

    Both of my girls are already in my Microsoft account "family" with their hotmail accounts.

    I have successfully set up my youngest daughter's Xbox account and her and I were able to connect and play minecraft together a month ago (December).

    Issue:

    A month later (today), I tried to follow the exact same steps using the
    xbox website
    for my older daughter; right after I enter my password to create her xbox live account; I am sent to the next page with that states:

    "We are sorry, the page you requested cannot be found.

    The URL may be misspelled or the page you're looking for is no longer available."

    Comment about issue: I strongly feel this is actually a
    bug
    that needs to be addressed, as I was able to do this with no issues before.

    Important Note: I have read a lot of posts in regards to this issue and the most common"resolution" is to sign in with their account on our
    Xbox One Console. I want to state that we do not own an Xbox One Console and should not require one to create an xbox account.

    Does anyone know what I have to do differently to create an xbox account for my oldest daughter like I did for my youngest daughter?

    Thanks,

    :)
     
    JosephKuper, Jan 30, 2019
    #1
  2. JosephKuper Win User

    Issue creating Xbox Child Account

    Success!

    Logging into her Microsoft account directly on her device using the Minecraft app triggered the account creation for her XBox Account.

    After completing this step and creating her account, I am now able to log into her account through xbox.com.

    I still feel this is a bug on the Xbox website as the account creation method or some sort of resolution steps should be stated on the website for this exact scenario instead of

    "We are sorry, the page you requested cannot be found.

    The URL may be misspelled or the page you're looking for is no longer available."

    Thanks so much Brad for your guidance, this issue can be considered resolved.

    Now its time for my daughters and I to build away! (hehe...they don't know about building TNT cannons yet, I will security set up a few to destroy their bases! Muhahahahahahaha.....*ahem*)
  3. JosephKuper Win User

    Issue creating Xbox Child Account

    Greetings Brad,

    Thanks for the quick reply.

    The issue occurs when I am logged in with her Microsoft account and attempt to create her Xbox account. The error pops up after I have provided the credentials for the parent account.

    I have performed this same test on the latest browsers I have: IE, Edge, FireFox, Chorme

    I was able to reproduce the same error across all browsers.

    What I have not tried yet is logging into Minecraft directly with her Microsoft account. This will be the next step I will preform.

    My guess here is by doing this action, the Minecraft application installed on her device (or any device for that matter) "acts" like a xbox console, triggering the xbox account creation that will be tied to her Microsoft account.

    Stand by for response on this test.
  4. XBF Erick C Win User

    Issue creating Xbox Child Account

    Hey there Joseph,

    Thank you for updating us with the outcome, we are glad this has worked out for you.

    If you have any other questions for us in the future, feel free to come back to the Forums!

    Thank you and have a great day!

    I'm sure they will be surprised with that TNT !(⊙_⊙)
  5. XBF Brad A Win User

    Issue creating Xbox Child Account

    Hello Joseph,

    Thanks for coming to the forums with your question and creating a new thread. Have you tried to sign into Xbox.com with your older daughters account? If you are able to, you will be directed to sign in with a parent account. When you do this definitely try
    on your windows based PC. Also try different browsers. If you can try and sign into Minecraft on your PC with her account. Try these and let us know.

    Thanks,

    Brad
  6. Mister Gwyther Win User

    Unable to create child account - keep ending up with 'Xbox LIVE sign up is currently unavailable. Please try again later.' error

    Are you able to create a new Child Account (again, a dummy account is fine)? That would mean your issue is with making a local profile into a child account, not create child accounts altogether. Let me know, thanks!
Thema:

Issue creating Xbox Child Account

Loading...
  1. Issue creating Xbox Child Account - Similar Threads - Issue creating Child

  2. 1440p Gaming vs 4K Switching Display Issue

    in XboX Insiders
    1440p Gaming vs 4K Switching Display Issue: Not sure if this is just the system it self I play in 1440p at 120fps due to the games 1 play (cod, r6, rl, fn) While also playing with the option of 4k disabled alone with vrr. disabled The...
  3. Multiple issues after newest update

    in XboX Insiders
    Multiple issues after newest update: Report a problem is not working on console and via QR code https://postimg.cc/BjQdVSFt https://postimg.cc/SjmFMfKr My games and apps < Full Library not loading https://postimg.cc/SjmFMfKr Game...
  4. Anyone else notice graphical issues sometimes with dynamic backgrounds on Series X?

    in XboX Insiders
    Anyone else notice graphical issues sometimes with dynamic backgrounds on Series X?: For example when you exit out of an app or a game the dynamic background sometimes has coloured artefacts and then reverts to normal. I’ve noticed this with the Fallout TV series background as...
  5. xbox controller having issues connecting and button

    in XboX Insiders
    xbox controller having issues connecting and button: bought a week ago worked fine. today it started acting up, it wouldn’t let me press A went to home screen and it was spamming a app but not opening. it is now having problems connecting to the...
  6. Gamer tag cannot be created. The issue has not been fixed for 4 hours.

    in XBoX Accessibility
    Gamer tag cannot be created. The issue has not been fixed for 4 hours.: I see this has been an ongoing issue that happened at least 3 years ago and it is still happening today as I just created an xbox account and I am still stuck on creating gamertag. The 'next'...
  7. “I’m having an issue creating my gamertag — the ‘Next’ button doesn’t respond, neither in...

    in XBoX Accessibility
    “I’m having an issue creating my gamertag — the ‘Next’ button doesn’t respond, neither in...: “I’m having an issue creating my gamertag — the ‘Next’ button doesn’t respond, neither in the app nor on the website. How do i fix this problem ? 13bf7fe7-9e2a-45d7-90d5-cb6b655c2864
  8. I’m having issues creating a Developer Account, would anyone be able to help me?

    in XBoX on Windows
    I’m having issues creating a Developer Account, would anyone be able to help me?: Ive been trying to sign up for a developer account for my xbox, however I keep getting this error message: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification...
  9. I can’t sigh into my Xbox live account or create a new one, why does Xbox have so many issues

    in XBoX Accessibility
    I can’t sigh into my Xbox live account or create a new one, why does Xbox have so many issues: I can’t sigh into my Xbox live account and I can’t sigh into my account period, kinda annoying!!!!! 5d16ca68-602a-4116-b587-f8dd7e4d58bc
  10. PGA 2K23- creating players having issues

    in XBoX Games and Apps
    PGA 2K23- creating players having issues: PGA 2K23 for xbox. It does not let me create additional golfers and enter the names of them. On the player screen it only shows his country, gender and one more thing. The name your player option...