Issue connecting Xbox one to Windows 10 app over college apartment internet

Are you connected to the same router (hub), set your IP manually , and then see if you can PING the Xbox from your Laptop.

Most Dorm networks will restrict network traffic so it is only used for educational purposes, so you may want to see with the IT folks if they are actively blocking some ports.

Have you confirmed this is working on a non doem network first to make sure its not a configuration/firewall issue with your laptop.

Another thing would be to check your firewall settings, as your most likely now on a public network, not a private one, and it could be blocking those ports now on your Laptop.

I ran into an issue similar to this at school. I'm guessing here, but from my experience, I believe the issue lies in the fact that your laptop has greater network security privileges since you are signed in to the network on that device - privileges your
Xbox cannot enjoy. More often than not data transfers over the network, like streaming games, movies, etc, are limited to devices that are attributed to a user, like the laptop you signed in to access the network. So in order to give your Xbox the privileges
it needs you need to do a little trick.

Plan A: Try copying the Mac Address from your PC and using it on your Xbox. Google how to find it on your PC and how to replace it on your Xbox. Should take 2 minutes to do. Mac IDs are an identifier used by networks to track connections. This works by tricking
the network that your Xbox is your PC.

Plan B: Buy your own router and plug it into the Ethernet port in your apartment. Set up your own hot spot and connect your devices to it via Ethernet or WiFi. This is a much more effective solution than connecting with college networks. More bandwidth and
speed for like $40. **You may have to do the Mac Address trick from Plan A to get the Xbox to connect.

Stay in school. Don't do drugs. Brush your teeth.

Hi,

One possible reason as to why you're encountering issues with connecting the controller while streaming using the Xbox app on Windows 10 is due to an outdated device driver. Other reasons are corrupted profile data and compatibility issues with the controllers
and your Windows 10 PC.

We suggest checking if there are updates available for your Xbox controllers on Windows 10. Refer to

How to update your Xbox One Controller on Windows 10 for the steps.

Note: Make sure to restart your console and your Windows 10 PC after updating.

Do get back to us with the results. We'd be glad to provide you additional assistance.

No, you are part of the problem. Stop saying its a driver issue. The drivers are fine and all controllers work for other games apart from the xbox app. Please stop with this nonsense.

Hi Daniel,



Thank you for writing to Microsoft Community Forums.



We understand how annoying it could be and we truly appreciate the time and effort that you have taken to work on this issue. However, we would need some more information regarding the issue.

1. Do you face this issue when you connect different computer to the same router?
   
2. Please refer
   How to include a screenshot in your post and provide us with screen shot, where exactly it says Xbox cannot access internet?
   

We would suggest you to refer

Fix network connection issues in Windows under the section
Run the Network troubleshooter followed by networking commands and try performing the troubleshooting steps and check if it resolves the issue.



If the issue still persists, kindly follow the methods mentioned and check.



Method 1: Allow Apps to Communicate Through Firewall in Windows 10.

1. Open Control Panel by searching for it in search bar.
   
2. View by Large icons.
   
3. Click on Windows Firewall.
   
4. Click on Allow an app or feature on the left pane.
   
5. Click on Change settings.
   
6. Look for Xbox app in the list and check the boxes across the same (both
   Private and Public).
   
7. If you do not find the app, click on
   Allow another app and check.
   
8. If you still do not find the app, you can click on
   Browse and navigate to the app.
   
9. Click on Add >
   OK.
   

Method 2: Disable Windows Defender.

1. Open Control Panel.
   
2. Click on System and Security >
   Windows Firewall > Customize Settings.
   
3. Check the Radio button behind
   Turn off Windows Firewall and check.
   

Disclaimer: If you have Windows 10, you’ll get the latest antivirus protection with Windows Defender. When you start up Windows 10
for the first time, Windows Defender is on and actively helping to protect your PC by scanning for malware (malicious software), viruses, and security threats. Windows Defender uses real-time protection to scan everything you download or run on your PC. Windows
Update downloads updates for Windows Defender automatically to help keep your PC safe and protect it from threats.





Regards.

Hey there,

How is your Xbox One console and your Windows 10 PC connected to the internet? If you can, we recommend having a wired connection for both your Xbox One console and Windows 10 PC for the best experience. If the issue continues while both devices are wired
in, I recommend a Factory Restore on your Xbox One console to see if that helps eliminate the disconnection issue. This is a fairly painless step, just be sure to select
'Reset and keep my games & apps'.