Is xbox one s compatible with xbox one dvd blueray?

my xbox one s played ok on dvd/blueray, until I got an update for blueray player app, now getting error message

we cannot assist you with self repair

Seems like DVD and the xbox 360 backwards compatible games only, blueray works fine.

not sure why, i see they sell the game as xbox one and xbox 360 compatible with xbox one x enhancements too. is your 360 reading other dvd discs as this disc would be a dvd if compatible with the 360 too. the game itself is less than 9GB in size so technically the disc would have to have 2 versions on it to be compatible with both platforms, this would then not work as it would have to be a blueray disc as dual layer dvd could only hold about 8.6GB unless they compress it down.

I would send the unit back to the store for replacement, blueray drives have 2 laser lenses one for blueray and one red laser for cd/dvd discs, could be the blueray one is out of alignment or another issue, also blueray discs are a smidging thicker than
dvd discs. Definately send it for repair.