Is this 'Microsoft Customer Satisfaction Survey' email legit?

Just because an email makes it past your spam folder does NOT make it legit. As was said, if you didn't contact MS, ignore it and delete it. It was either sent in mistake, meaning there is no reason for you to respond, or it's fake. Either way there's no
reason for you to click on any links in it and possibly expose your computer to viruses.

Well this one didn't hit my spam folder, so i assumed this one was legit. I have no idea what to make of it.

Hello kaitlynne,

Thank you for posting on the Xbox forums. The customer support survey is delivered to customers who receive support from a phone or chat agent. The survey is delivered through email after your case is closed by a chat or phone support agent. We hope this
helps!

If you never used the support forum then you have no need to respond to the email, whether its genuine or not.

Support do send out emails like like, but they are just automated.

Any e-mails I have received from Microsoft have always been addressed to me personally as my XBL account is directly linked to my Microsoft account.

You usually find that ones with a generic start (Dear Paypal customer, Dear Lloyds Bank customer, etc) are phishing/scam e-mails so get reported as such and deleted.