Is there issues with the cloud?

Discus and support Is there issues with the cloud? in XBoX Games and Apps to solve the problem; I'm playing genshin impact through the cloud and I'm having issues it keeps lagging bad I can't see play move Read anything keep being disconnected... Discussion in 'XBoX Games and Apps' started by Heather Oneill1, Apr 30, 2025.

  1. Heather Oneill1
    Heather Oneill1 Guest

    Is there issues with the cloud?


    I'm playing genshin impact through the cloud and I'm having issues it keeps lagging bad I can't see play move

    Read anything keep being disconnected or kicked out

    :)
     
    Heather Oneill1, Apr 30, 2025
    #1
  2. Mario.H.P. Win User

    Is there issues with the cloud?

    Hello, Heather! My name is Mario and I welcome you to the Microsoft Xbox Community!

    I can understand your concern and please don't worry I am here to help you.

    Could you kindly tell me from which device are you trying to play?

    Also, have you carried out any troubleshooting steps to solve the problem?

    Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.
  3. FlamingArrow33 Win User

    Cloud Save Issue

    Same except my Xbox didn't get stolen
  4. Misses Quinzel Win User

    Cloud Storage issue

    Hey, Icarus IR07! I'm sorry to see this issue on your Xbox One! Is this happening with any other back compat games? Have you tried clearing out the 360 Storage yet? You can do this by going into Settings > Storage > Clear local Xbox 360 storage. This will
    clear out everything and force a new download of your 360 profile onto your One.

    Let us know if it's happening with other games, and if the clearing of local storage helps. :)
  5. CoffeeCaribou12 Win User

    Cloud save issues

    Just realized I may need a system update...would that affect this?
  6. FearedNightmare Win User

    cloud synchronization issues

Thema:

Is there issues with the cloud?

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