Is there anyway Microsoft would help me recover my Xbox 360 save files off hard drive?

Hi Shocker21193! My name is Ricardo an independent advisor ready to help you with this situation!

Without the saves being synchronized to the cloud it's not possible to recover those saves, i understand how frustrating this can be, but I don't recommend trying recovering as you could end on a worse situation

Are you sure it was a brand new, never opened console? There are no 8gb hard drives for the 360.

If it was an 8gb it's possible it was a knock off and would not have been authorized for use anyway and would have gone bad.

Unfortunately, with any form of storage, unless you had everything backed up somewhere else, there will be no way to replace the files. Anything you downloaded can be redownloaded, but you would not be able to recover game saves. If it is an official hard
drive, you could contact Microsoft for a repair since it should still be under warranty, but they will not be able to get the files back.

Hi ,

I don't think you will be able to recover your data unfortunately. When you format a hard drive it wipes what's on it and makes it so that the device that formatted it can use it to store files. When you did that with your Mac computer it would of deleted
your GTA V save file. Yeah you will also have to format the hard drive for the Xbox 360 again, in order for it to save games or game saves. Look at the

Using USB flash drives with Xbox 360 support page for some more information.

Have a nice day.

Thank you very much for answering! It sucks to hear that, but can my online game progress still be recovered using my gamertag and xbox live account or was all that online data on the hard drive too? Thank you

almost, but not exactly. you can't just buy any seagate hard drive and put it into the 360 console. that should work as an external USB drive, but not internal. you would need a hard drive compatible with xbox 360 to use internally. it doesn't have
to be the exact same as your current one. any drive that you can use as an external drive would work to copy your save files, but some games will only install to an internal drive.

the transfer cable is just on the off chance that the hard drive you have is not dead, so you can try to retrieve your files. i personally have 2 official microsoft hard drives that no longer work internally, but they work when i use a transfer cable. of
course they don't give me the E68 error when i start the console with them inside.

i'm sorry to say, if your drive does not show up, it's very unlikely to recover without expensive and/or highly technical work being done. i also have two external USB drives (1 TB and 2 TB) that recently stopped working. one does not show up in my computer
at all, one shows up but says it needs to be initialized. this would destroy all the data, which i'd really like to recover.

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lately i've been keeping my save files on a separate USB stick, and backing that up to my computer every so often. which reminds me, it's been a while.

Hi crushurcod24,

I don't think you will be able to recover your data unfortunately. When you format a hard drive it wipes what's on it and makes it so that the device that formatted it can use it to store files. When you did that with your Mac computer it would of deleted
your GTA V save file. Yeah you will also have to format the hard drive for the Xbox 360 again, in order for it to save games or game saves. Look at the

Using USB flash drives with Xbox 360 support page for some more information.

Have a nice day.