Is there anything you can do about unwarranted suspension?

Discus and support Is there anything you can do about unwarranted suspension? in XBoX Accessibility to solve the problem; I attempted to change my profile picture the other day to a photo of Hasbulla at a firing range. Not even ten seconds later i got an email saying my... Discussion in 'XBoX Accessibility' started by TheRougeDova221, Mar 11, 2023.

  1. Is there anything you can do about unwarranted suspension?


    I attempted to change my profile picture the other day to a photo of Hasbulla at a firing range.

    Not even ten seconds later i got an email saying my account was suspended from sending messages, joining party’s etc. which was already weird because i changed my profile picture why was my account communicating banned?

    I tried to appeal because the photo wasn’t even that bad and they denied it immediately. They sent me a following email stating the rules which are below

    • Profanity, harassment, slurs, or otherwise inappropriate language
    • Intent to harm or harass another person
    • Text, images, or links that depict nudity or are sexual in nature
    • References to illegal drugs
    • Depictions or descriptions of real-life violence or excessive violence/gore
    • Children in harmful or unsafe environments or situations
    • Personal information belonging to yourself or other individuals
    • References to hate groups, terrorist organizations, or notorious figures
    • Inflammatory text, images, or links directed towards specific demographic groups
    Now im even more surprised i got banned in the first place because the photo in question doesn’t have any profanity, slurs, no sexual/nudity, no reference to any hate group what so ever, no reference to any violence, or any reference to drugs, no intent to harm. The only one I thought it could be was a “child in a harmful and unsafe environment” but at the same time im pretty sure xbox knows what dwarfism is and wouldn’t believe someone with dwarfism is a child. Thats kinda discriminative and

    I really feel like i got wrongly suspended

    :)
     
    TheRougeDova221, Mar 11, 2023
    #1
  2. Smwutches Win User

    Is there anything you can do about unwarranted suspension?

    If they upheld their decision, there is nothing else that can be done.
  3. Smwutches Win User

    Is there anything you can do about unwarranted suspension?

    The enforcement team are the only ones who handle suspensions and they do not use the forums. The appeal is the only way to contact them.
  4. Shrk1990 Win User

    14 Week suspension for entire Xbox One (S) console for something I have not done or did :(

    Hey there,

    If you believe that a suspension was unwarranted, you can apply for a case review (if applicable) through the Enforcement Team Website
  5. PaternalMilk125 Win User

    Unwarranted suspension

    Btw I was 85 miles away from my xbox from the Friday to the Monday evening and these suspensions came through whilst i was away. Because they have given me absolutely no information other than its 2 screenshots that apparently violated the terms etc, i can not tell if they are from a period of time in the past or if they were apparently from over the weekend that i was away??? So i am sure you and ANYONE reading these posts can fully understand how frustrating this is! 😩
  6. PaternalMilk125 Win User

    Unwarranted suspension

    Thank you for your response. I am in no way surprised that its the way you say it is as that means there is no accountability for their incorrect actions! Microsoft all over! It is also 100% unacceptable and HAS to change! If i am responsible for this suspension then i will happily own and accept it……but i need proof. Not just some spotty pre-pubescent oink with clearly more power than he/she should have!

    Extremely frustrating and intolerable! Sony, get me a Playstation on standby
Thema:

Is there anything you can do about unwarranted suspension?

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