Is there any way to update your warranty without contacting a support agent?

Unfortunately contacting support is the only way. There is no way to contact them via email.

Hello!

I'm a Independent Advisor. I will be glad to help you.

The replacement device must have a minimum warranty of 3 months depending on the country you are in, if the replacement page indicates that it is out of warranty you should contact a support agent on the contact page and try to update your warranty.

Best regards.

You would need to contact an xbox support agent and provide proof of purchase with the purchase date visable to process any warranty claim if the device was indeed still in warranty

WWW.SUPPORT.XBOX.COM/CONTACTUS

If you have the proof of purchase you will be required to provide it to update the warranty, only trough support can be updated the warranty

I appreciate your response Ricardo but I have no way of contacting support. There is no option to chat or call someone through "contact us" on the xbox help page. How do I contact support? Also if any Xbox or Microsoft employees read this I would appreciate a response as to the longevity of your controllers. Why has mine failed after a few months of very light use?

Hi



Thank you for reaching out to us!



Asprovided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.