Is there any way to migrate my account without losing everything?

G111C · Sep 20, 2023

I've had this Minecraft (Mojang) account for around 10 years now and when they announced that all accounts must be moved to a Microsoft account I attempted to do so myself. For around 3 months I tried and tried again but every single time, without fail, I was greeted with a page that just read 'There's a temporary problem. There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.' It said to try again and so I did and yet again the same error message showed up. Like I said, I tried consistently for months to migrate my account but not once did it ever let me. Now as I try again a couple of days after the migration deadline it says I can still move my account but essentially lose all my data and progress. I tried to find some sort of Microsoft support throughout these few months but there was nothing regarding the issue I faced. As I mentioned, I've had this account for around a decade and would be devasted to lose so much effort and childhood memories. Has anyone experienced something similar? Is there anything I can do to save my account?

:)

Gerardo CG

Hi there, my name is Gerardo and I'm an Xbox player like you.

Please keep in mind that the Minecraft migration process does not depend on Microsoft but on Mojang.

If you need assistance with the migration process, you should contact Mojang through the following link:

https://help.minecraft.net/hc/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

In the question category, choose "Migration Support" and then provide detailed information for the remaining requested details.

Only Mojang will be able to assist you with the migration process or any issues you encounter during migration. They can also advise you on whether there is any way to preserve your data and progress.

I hope you understand, and I wish you the best of luck.

Best regards.

Sentnel-89CCE74C-326

You get everything back UNLESS they migrated your account to another country. In that case you lose everything you bought on that account and your gamerscore until Microsoft finds a way to migrate accounts back. There is no specific time frame for this
I hope your account wasn't migrated away it is a horrible experience.

TwiiSteD JoKeR7

Is there any way of doing it without losing everything

catdotexe

Hi Georges,

Thanks for the fast reply.
Is there really no other way to recover my account?
I have all the proof of me owning the Minecraft account, old logins for it, proof of migration from Microsoft, everything but the Microsoft login.

Is there no way for anyone to perhaps search for my account within Microsoft, if they have any records of Minecraft to Microsoft accounts? Any possible way I can search for the Xbox account I made when migrating, as I know my name and what profile picture I set for that, just not my gamertag numbers?

I've tried to guess and remember my Microsoft email, but nothing comes up. I'm just losing hope that I'll ever be able to recover my account at all.

David Lešiga

4 hours ago, I migrated brothers account from UK to Czech Republic and everything is OK on Xbox One...

But I dont know, if I want try migrate with my account, because I have all games from Xbox Live and dont want lose it.

So is this all right now? Or issue with migration is still problem?

Is there any way to migrate my account without losing everything?