Is there ANY WAY to change an email or phone number to your Microsoft account while being...

Chelsea B1 · Dec 4, 2023

During recovery each time it says it's because of the ISP? We no longer have the old email address.

Sooo many attempts to recover with no luck.

:)

Hoskayra

Hi, Chelsea my name is Oskayra, and will be a pleasure help you

I know you have tried several times to recover your account as you say, although you did not provide me information if you have tried through the recovery form, through this link you can go to the microsoft account recovery form by which following all the steps you can try to recover your old account.

source: https://account.live.com/acsr

although if the form does not work for you or if you have already tried it I must tell you that the other option is to contact directly with microsoft support and explain your case again in detail so that they give you a chance to recover your account.

source: https://support.microsoft.com/home/contact

consider that this is a forum in which we try to help people with their problems to the extent that we have at our disposal and you must keep in mind that we are not employees of microsoft are players like you and we want to help guiding and trying to solve some problems to make this community better, I wish you the best of luck and hopefully you can recover your account, have a happy day.

bowski477

There is no way to transfer your account to a new account. You can change the email address associated with your account Change the email address or phone number for your Microsoft account | Xbox Support

StuartATrueRed

Try this support page.
https://support.microsoft.com/en-us/help/12407/microsoft-account-change-email-phone-number You can't change the email for the Xbox account, but you can change the email for your Microsoft account that is linked to your Xbox account.

DrifterX22

You cannot transfer items from an account to a different account but you can add an email and even make that email the primary on your current account.

Change the email address or phone number for your Microsoft account

bowski477

The email address that you want to use cannot be associated with another MS account.

Change the email address or phone number for your Microsoft account - Microsoft Support

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