Is there any way to add a phone number on a Xbox account

Discus and support Is there any way to add a phone number on a Xbox account in XBoX Accessibility to solve the problem; Got a new series x and I have an account that is signed in on the old Xbox one that says the email doesn't exist when I try to sign in on the website... Discussion in 'XBoX Accessibility' started by iiNuto, Dec 26, 2022.

  1. iiNuto
    iiNuto Guest

    Is there any way to add a phone number on a Xbox account


    Got a new series x and I have an account that is signed in on the old Xbox one that says the email doesn't exist when I try to sign in on the website app or Xbox series x

    I no longer have access to the email that the account was made under as the email was deleted in 2021 but it still says it's that email on the Xbox one

    So I'm unable to request a change of email or details at all through the app or website

    Is there anyway to add a phone number to that account through the Xbox one so I can use that to sign in intead if the email as I'm unable to sign the account in anywhere other than the Xbox one?

    :)
     
    iiNuto, Dec 26, 2022
    #1
  2. CarTzy Win User

    Is there any way to add a phone number on a Xbox account

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  3. CarTzy Win User

    Is there any way to add a phone number on a Xbox account

    Hello iiNuto,

    Welcome to Xbox Community.

    If you want to add a security information for your Xbox Account, you have to do it through your Microsoft Account.

    Please see the link for guide: Change the email address or phone number for your Microsoft account - Microsoft Support

    If you have forgotten your Microsoft account email: You forgot your Microsoft account username - Microsoft Support

    You may fill out the recovery form to recover your lost account

    Help with the Microsoft account recovery form - Microsoft Support

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  4. LIZZEE_NAMI Win User

    Roblox: Error code 103

    Is there a way to change the age limit on the xbox?

    My kid set up his account on xbox and it didn't give the option to add an email or phone number so we can't log in on any other device.
  5. Aileen C_87 Win User

    Add a phone number

    Hi Sorrowfist,

    My name is Aileen, and I’m an Xbox Expert and user myself. I’m sorry you’re facing this issue with adding your phone number to Microsoft Rewards; that sounds frustrating. Just a quick reminder, this is a public forum, and I can’t access or make changes to your account, but I’m here to help as best as I can with the info available.

    The “too many failed password attempts” message, even though you haven’t made any error, can happen if Microsoft’s security system temporarily blocks actions due to suspected suspicious activity. Here’s what you can try:

    Sign out from all Microsoft accounts on all devices and browsers, then sign back in on one device only.

    Clear your browser cache and cookies, or try using a different browser or an incognito/private window.

    Wait 24 hours before trying again to let any temporary restrictions lift.

    Disable any VPNs or proxy services as they can trigger security alerts.

    Double-check that your account’s security info is current and your password is strong and secure.

    If after these steps the problem persists, the best next step is to contact Microsoft Support directly using these links:

    https://support.microsoft.com/rewards

    https://support.microsoft.com/contactus

    I hope this helps you move forward. Please let me know if you need anything else!

    Thank you!

    Aileen
  6. Renatodibi Win User

    Can't add phone number to account

Thema:

Is there any way to add a phone number on a Xbox account

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